Appliance repair reviews on Google , Yelp, Facebook

  • Sheila Lee McRay Avatar
    Washing machine repairMike is great! He fixed our washer and explained & showed everything that was wrong. He is very professional and I would recommend him to everybody needing a repairman. If we ever need help again, he will be the 1st person we call.
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    Sheila Lee McRay
    3/15/2017
    Cindy McIntire Avatar
    Samsung Dryer repairMike arrived on time and was very knowledgeable regarding our dryer problem. We would call him again for any appliance repair!
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    Cindy McIntire
    3/08/2023
    Sean Moore Avatar
    My wife and I called relatively late at night. The refrigerator randomly shut off And they were able to walk us through the steps over the phone to troubleshoot and figure out what the problem is. It greatly saved us a lot of trouble, and I really appreciate the help and service they gave. I would definitely recommend to anyone else needing help
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    Sean Moore
    2/03/2024
  • James Whelan Avatar
    I called Mike when my Refrigerator started leaking water onto my wooden floor. This was an emergency as we were leaving town. Mike came right out and knew exactly how to fix it. Not only did he fix it, he also explained how I could fix it myself. What really impressed me was the fact that Mike used a specialized tool to simulate a defrost cycle and test his repair. Afterwards Mike also gave me some valuable tips on truck tires, engine diagnosis, and potential solutions for issues I was having with my Mustang Cobra. He is simply a very mechanically minded individual who can fix anything. He is the guy to call.
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    James Whelan
    2/08/2020
    Zaur Nagiyev Avatar
    Go to specialist. This was the second time we used his services. Very happy with the precision and professionalism.
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    Zaur Nagiyev
    8/07/2024
    Cole Aaron Avatar
    Dishwasher drain repairAs a small business owner myself, customer service is number 1. You will find no better service than HQ Appliance Repair. Called on a Saturday evening expecting to get a voice mail. Mike picked up, told him my dishwasher was not draining. I had already googled and YouTubed trying all the recommendations with no luck. Told me to clean out the air trap, sure enough had a couple of objects blocking the flow. Works like a champ. He didn’t charge me for this advice but he now has a new customer moving forward.
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    Cole Aaron
    12/05/2021
  • Alice Hanna Avatar
    Washer repairWent online to find a company to fix my washer that's how I found HQ Appliance. Looked up reviews and was impressed with what people said. They were right. They showed up on time and worked until my problem was fixed. Now I'm back to washing clothes. I definitely will recommend them.
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    Alice Hanna
    10/30/2018
    Patrick C. Avatar
    5 star rating Dryer repairInstead of charging me for a service call, Mike looked up the replacement part I needed for my dryer. He texted me several buying options. So instead of paying $175, I have a working dryer for $6.

    It's hard to beat that. I will definitely use HQ for all future repairs.
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    Patrick C.
    Santa Monica, CA
    8/21/2019
    Nafisa A. Avatar
    5 star rating Appliance repair serviceExcellent service and affordable pricing. Mike gave me a quote over the phone and came to my house the same day that I called (no more than 1 hour after calling). He was kind, patient, and extremely knowledgeable. Not only did he repair my garbage disposal, but he also showed me step by step how to repair the garbage disposal myself if I ever encounter the same problem. After repairing the garbage disposal, he even agreed to take a look at some of my other appliances (washer machine, bathroom faucet, and overhead oven fan) that I had questions/concerns about while he was in my home and gave phenomenal professional advice about upkeep and repair. I felt completely comfortable and safe with him and was impressed by the scope of his knowledge. Overall, Mike went above and beyond my expectations with his expertise, kindness, and professionalism.
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    Nafisa A.
    Meyerland, Houston, TX
    2/14/2017
  • Lori Oestreich Avatar
    I would hire this company again. The tech was very honest and knowledgeable about my refrigerator. Highly recommend this company.
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    Lori Oestreich
    6/25/2024
    monica bruskotter Avatar
    Washer repairHonesty and Integrity is what you get with HQ! In a situation where others may have taken complete advantage of us to run up a ridiculous bill, HQ showed us a simple fix to our washer problem and spared us a large bill, which was a complete and total blessing this holiday season. Thank you HQ! There are not enough people like yiu guys left. Repeat customer for life!
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    monica bruskotter
    1/02/2021
    Mary Von Tungeln Avatar
    Thanks, Mike! Really appreciate that you were able to diagnose the problem with our washer. Also appreciate the prompt response and coming on time. Super nice guy - you know your stuff!!
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    Mary Von Tungeln
    7/02/2025
  • Grant Sovereign Avatar
    Microwave repair serviceMike was on time, kept me informed on what he was doing to fix my microwave, and did a thorough review of possible causes even after fixing the immediate issue. I would highly recommend him for appliance repairs....
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    Grant Sovereign
    4/17/2019
    Hazel M. Avatar
    5 star rating Winecooler repairWe were really impressed with Mike's professionalism and promptness. He took his time to do the work and explained what he recommended in a way that was easy to understand despite his audience not being very knowledgeable. His pricing was very fair, but what was most impressive is that when the wine cooler stopped working a couple of days later he spent more time diagnosing the problem until it was resolved. Keep in mind that he did not charge us again for spending over a hour again after he was initially paid several days earlier. He gave us many options going forward and even suggested different models in the event that we did not to repair it in the future. He even checked up on us a couple of days later again. This type of service was thoroughly appreciated by our entire household. We highly recommend him!
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    Hazel M.
    Bellaire, TX
    9/01/2020
    Kathy Cantor Avatar
    Mike has repaired several appliances in our home (washing machine, dryer, refrigerator) and checked another appliance for me to determine if it was worth fixing and recommended a different type (no brand... wasn't selling anything) that broke less frequently and was much less expensive to repair. (He even took my calls during a storm when our standby generator stopped working and offered to come out the next day to evaluate and see if there was anything he could do.) He takes the time to explain what is wrong and what his plan is to repair. Then during repair, he has always shown me the part he has to replace and explains/shows us what is wrong with it. He recommended using a different product in the washer to avoid problems in the future. He cleans up afterwards. His fees are very fair and reasonable and most times he can come the same day or the next. We find him to be very pleasant and knowledgeable and feel lucky to have found him. I keep his number in my phone and he's the first one we call with any appliance issues. Great experience! He is very pleasant and knowledgeable and I don't have to worry that I am going to be cheated or lied to. Very nice guy! Great business!
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    Kathy Cantor
    2/15/2025
  • Andy Goebel Avatar
    Mike is very knowledgeable. He is familiar with all brands of appliances. We have had him out to our home now a few times for different services and we were very pleased. He has recently done a deep clean/maintenance on our washer machine and repaired our dryer. We are extremely pleased with his service, and highly recommend using him for any repair or maintenance issues.
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    Andy Goebel
    2/08/2020
    SATT Studios Avatar
    Great service. He was there within an hour and repaired the dryer, explained to me all the things that could cause it to happen, and went on the roof to clear the vent. I really appreciate it. Would highly recommend
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    SATT Studios
    4/05/2025
    Phil Kordisch Avatar
    Refrigerator repair serviceMike came out and fixed my refrigerator the same day I first contacted him. He followed up with me the next day to be sure that everything was still working properly. I am a very satisfied customer and recommend Mike to friends & family. Prompt and very knowledgeable.
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    Phil Kordisch
    10/26/2017
  • Lauri A. Avatar
    5 star rating Appliance repair serviceI wasn't sure anyone could possibly live up to all the five-star reviews I had read on yelp for Mike at HG Appliance Repair, but he absolutely did. He responded within five minutes of my message, asked enough questions to be sure I had already checked for common easy-to-fix issues before setting up an appointment to come by, and then arrived exactly in the time window he had given me. He fixed three (three!) appliances for a very reasonable price, showing me what he was doing as he went, then re-checked each appliance thoroughly to be sure it was fully functional and showed me how to clean and maintain each one better myself. He left the areas where he had been working cleaner than they were before he arrived. Really top notch.
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    Lauri A.
    San Francisco, CA
    7/13/2020
    JIM LAIRD Avatar
    Appliance repair serviceGood guy,on time and got the job done.
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    JIM LAIRD
    4/26/2022
    Mike Nagy Avatar
    ice maker repairMike is knowledgeable and thorough when it comes to appliances. I called him and was was available the same day. He will go above and beyond to make sure the job it done right. He even followed up with me the next day to make sure my ice maker was working properly. I highly recommend Mike!
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    Mike Nagy
    9/04/2022
  • Roman N. Avatar
    5 star rating Appliance repair serviceMike is great! Quick response, Fair price, Excellent repair service. He also checked my fridge and my washing machine for free. After he gave a few very valuable tips on how to maintain them in the best way possible. This was my fifth repairman and I am certain that from now on I will only call Mike.
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    Roman N.
    San Diego, CA
    1/05/2020
    Michele Daly Arriaga Avatar
    Dryer repairMike did a great job explaining what was needed for my dryer repair. He was prompt, courteous and affordable. Even rehung a chandelier lamp in my kitchen at no extra cost! I'll definitely use him again for any future repairs!
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    Michele Daly Arriaga
    7/09/2016
    Richard Mansfield Avatar
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    Richard Mansfield
    1/05/2024
  • Aaron Puiszis Avatar
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    Aaron Puiszis
    12/22/2020
    Alicia H. Avatar
    5 star rating Stove repairThe stove stopped completely working in the morning! And by lunch Mike had it working, before any company could or would. Honestly, I am a person that focuses on the reviews and he did not disappoint. He is very fair on his prices,
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    Alicia H.
    Houston, TX
    4/28/2023
    Sandee Stewart Avatar
    Refrigerator drain repairIt stated as a small issue that became an irritating headache! The drain line on our fridge clogged, resulting in water leaking on the kitchen floor. This problem also caused an ice build-up that froze the fridge's freezer drawer completely shut.

    Mike arrived at our house several hours after we called him. He repaired the drain line and painstakingly defrosted the ice preventing the freezer drawer from opening. He explained each step that he took to rectify the problem and told me exactly what to do to keep the issue from reoccurring.

    I found Mike's work to be professional and efficient and his repair cost to be reasonable. I will definitely employ Mike for any future appliance repairs.
    Very satisfied customer😄!
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    Sandee Stewart
    3/03/2021
  • Jenilee Avatar
    Oven repairMike provided excellent service. He arrived right on time with a text beforehand to let me know his ETA. He performed several tests on my oven and diagnosed a problem with the ignition module. I was able to order the replacement part and replace it myself, but when I had an issue with one of the wires Mike texted back with advice on how to resolve. My oven is back to working normally again! Highly recommend Mike for your appliance repair needs.
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    Jenilee
    10/04/2022
    sarah mills Avatar
    ice maker repairMike was fast and efficient in repairing our ice maker. We were very pleased with his service. We will use this company again.
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    sarah mills
    8/08/2019
    Pedro C. Avatar
    5 star rating Gas Dryer repairVery knowledgeable repair professional. Will call again if needed.

    My gas dryer wasn't working. This fellow went the extra mile to fix it. I spent $400 on a plumber (different guy) to solve plumbing issues and also to install my gas dryer. Dryer wasn't heating. Plumber had to come back. Plumber couldn't fix it, said it was the machine. Called HQ Repair and he immediately determined it wasn't the machine. It was a clogged exhaust pipe: that is exactly what a plumber should've determined and fix! Even better, HQ Repair went the extra mile by doing the plumber's job! Went to home depot, came back with a snake line and unclogged the exhaust pipe. All the while, I could tell he wasn't happy working outside his duties, but he was determined to get the job done.

    Dryer has been working perfectly for 2 weeks now. When a professional can fix what another trade was supposed to diagnose and solve, that's a keeper.
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    Pedro C.
    The Woodlands, TX
    8/16/2020