Appliance repair reviews on Google , Yelp, Facebook

  • David Camejo Avatar
    First of all, Mike made it to the appointment on time (Thats gotta be rare!) He was also very communicative as the appointment time approached, and provided an ETA. He would spend some time educating you (which as the professor I am, I appreciated that aspect) on how my fridge works, what could be a reason to the malfunction, and a few common troubleshooting tricks to use should the problem presents again in the future. I could also grasp what are some typical issues of my fridge, the parts that are more likely to break first, their typical lifetimes, and reasons why they break. So, very knowledgeable guy overall. In the end he also provided me with a detailed receipt which I needed to send it to my insurance company to get reimbursed. They also accept all types of payments as expected. For reference purposes, my fridge is an LG, french doors, with double-bottom fridge. In my case, I had already bought the part in advance, so I was only charged for the labor. If all their techs are as good as Mike is, contacting HQ should be a no-brainer for anyone looking to repair their appliances. Best to you all!
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    David Camejo
    3/30/2024
    Sandee Stewart Avatar
    Refrigerator drain repair It stated as a small issue that became an irritating headache! The drain line on our fridge clogged, resulting in water leaking on the kitchen floor. This problem also caused an ice build-up that froze the fridge's freezer drawer completely shut.

    Mike arrived at our house several hours after we called him. He repaired the drain line and painstakingly defrosted the ice preventing the freezer drawer from opening. He explained each step that he took to rectify the problem and told me exactly what to do to keep the issue from reoccurring.

    I found Mike's work to be professional and efficient and his repair cost to be reasonable. I will definitely employ Mike for any future appliance repairs.
    Very satisfied customer😄!
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    Sandee Stewart
    3/03/2021
    Rustin Faris Avatar
    Washer repair Mike is very knowledgeable. Highly recommend.
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    Rustin Faris
    4/20/2023
  • Patrick C. Avatar
    5 star rating Dryer repair Instead of charging me for a service call, Mike looked up the replacement part I needed for my dryer. He texted me several buying options. So instead of paying $175, I have a working dryer for $6.

    It's hard to beat that. I will definitely use HQ for all future repairs.
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    Patrick C.
    Santa Monica, CA
    8/21/2019
    MoJo4355 Avatar
    Washer repair Honesty and Integrity is what you get with HQ! In a situation where others may have taken complete advantage of us to run up a ridiculous bill, HQ showed us a simple fix to our washer problem and spared us a large bill, which was a complete and total blessing this holiday season. Thank you HQ! There are not enough people like yiu guys left. Repeat customer for life!
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    MoJo4355
    12/22/2021
    Charles Avatar
    Whirlpool refrigerator repair Mike is awesome. Super knowledgeable and experienced about all appliances and any issues that may arise.
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    Charles
    10/22/2022
  • Becky Baranouski Avatar
    Appliance Repair
    Super reasonable and extreme efficient. +1 (832) 428-8789
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    Becky Baranouski
    Hearthstone
    12/27/2022
    Patricia Avatar
    Appliance repair Mike is amazing! As a new homeowner in Houston, I’ve used his service twice now. Once when our Jenn-Air fridge wasn’t cooling in the height of summer and today when our pipes froze and had no running water during an 18 degree cold snap. Both times were urgent and on a moments notice, and he responded within minutes. He’s extremely knowledgeable, affordable, and very professional and knew exactly what the problem was both times (even as I explained to him over the phone). We’re beyond lucky to have found an honest repair man in our area. We’ll definitely be using him for any future home and appliance repairs. Do not hesitate to call him!
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    Patricia
    12/24/2022
    B B Avatar
    Thermador refrigerator repair Very happy to find Mike/ HQ Appliance Repair. Mike is very Knowledgeable and trustworthy. Our built-in Thermedor refrig failed to keep cold. While the other “5 star” repair company couldn’t figure out the issue , Mike skillfully nailed down the problem after thorough diagnostic test. Hope to receive the part soon and will post the follow up repair review.
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    B B
    7/17/2021
  • Mike Rustamov Avatar
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    Mike Rustamov
    Copper Grove
    1/30/2023
    Roger Singh Avatar
    Refrigerator repair service Mike is awesome, very professional. Very hardworking. Very honest. Arrived on time, Got to the problem with refrigerator right away.Fixed Other problems that was not part of deal. I would definitely use him again.
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    Roger Singh
    1/19/2017
    Kristyn Miranda Avatar
    Appliance repair service
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    Kristyn Miranda
    1/02/2017
  • Lauri A. Avatar
    5 star rating Appliance repair service I wasn't sure anyone could possibly live up to all the five-star reviews I had read on yelp for Mike at HG Appliance Repair, but he absolutely did. He responded within five minutes of my message, asked enough questions to be sure I had already checked for common easy-to-fix issues before setting up an appointment to come by, and then arrived exactly in the time window he had given me. He fixed three (three!) appliances for a very reasonable price, showing me what he was doing as he went, then re-checked each appliance thoroughly to be sure it was fully functional and showed me how to clean and maintain each one better myself. He left the areas where he had been working cleaner than they were before he arrived. Really top notch.
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    Lauri A.
    San Francisco, CA
    7/13/2020
    Pat Freasier Avatar
    GE refrigerator repair We have had Mike repair our old GE Profile Refrigerator twice. Once when it stopped cooking and again when the ice maker stopped working. He had it back up and running in no time. Honest and extremely knowledgeable repairs.
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    Pat Freasier
    12/12/2021
    Sandhyaa Shirodkar Avatar
    Whirlpool dishwasher repair Highly recommend this service . Mike came out on time and quickly fixed my dishwasher and even provided recommendations on what I could do to prevent it and run reset the appliance incase it happens again . I have had many other company come over and service my appliances in the past but unlike other Mike is open to sharing his knowledge and providing easy fix tip.
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    Sandhyaa Shirodkar
    3/02/2023
  • James Jefferson Avatar
    Appliance repair service Closed on Sunday sorry
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    James Jefferson
    12/22/2021
    sara romero Avatar
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    sara romero
    9/06/2023
    Luis Vaca Avatar
    Mike is very accurate in his diagnosis and necessary fixes. He has fixed a freezer that went totally out and our fridge ice maker. Very fast, and best customer service.
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    Luis Vaca
    10/22/2020
  • Ali Shah Avatar
    I had issue with my dishwasher and was so concerned how I will find someone honest and understand what they are doing so I looked up dishwasher repair on google and found mike. He was so patient and helpful when speaking to him on the phone and even gave me advice how to troubleshoot which was so kind of him. I scheduled for him to come out and he came on time and had my dishwasher running less than hour. I had given up hope on finding honest people these days but I am so glad I meet mike. He is master at his skill and I found my appliance tech for the future for family or friends!! Just an awesome person and tech!!
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    Ali Shah
    12/23/2023
    Vishal S Avatar
    Stove repair Mike is simply the best. He is very knowledgeable and thorough. Please call him for any appliance repairs. He fixed our Microwave and stove. Will definitely call him again for any appliance repairs. Excellent service with very reasonable price.
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    Vishal S
    4/19/2019
    Kevin Johnson Avatar
    LG refrigerator repair WOW!!! I called to get a repair scheduled for my LG refrigerator that suddenly stopped cooling this week. When I told the man on the phone the age of the unit I was instructed to call LG because there was a warranty extension for 5 years due to a law suit against LG. As luck would have it, I purchased the unit 5 years and 1 month ago; however, I was able to get them to honor it. According to the gentleman at HQ Appliance repair, it would have cost me anywhere from $500 to $1000 to get it repaired, but thanks to his advice it's going to cost me $0!!! I hope I don't have any other appliances go out any time soon, but if they do I can GUARANTEE I'll be calling HQ Appliance Repair. The fact that he would volunteer that information rather than taking my money speaks volumes about his integrity!
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    Kevin Johnson
    8/19/2020
  • Paul Englishbee Avatar
    Downdraft repair
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    Paul Englishbee
    12/22/2021
    Michael H Avatar
    Mike does good work and he is thorough. I insisted to pay more to change most of the moving Parts in the dryer, so I can make it last even longer, it is already 15 years old.
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    Michael H
    3/13/2021
    Gina Shore Avatar
    Mike took maybe 2 or so hours to explain to me. The cost of repairing my machine. He just explained everything. In detail. Awesome. I highly recommend.
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    Gina Shore
    10/14/2020
  • Laura B. Avatar
    5 star rating LG washer repair I was in need of a repair for my LG washer. When calling HQ Appliance Repair, Mike, the owner, was helpful on the phone to assist me on trouble shooting. Since I needed immediate help, I asked him to come check it out. He was prompt in his arrival and thorough in his assessment. Upon finding the problem, he was able to fix everything and made sure everything worked well to my satisfaction. He answered all my questions. I would highly recommend him to anyone.
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    Laura B.
    Cypress, TX
    1/31/2023
    David McCloskey Avatar
    Washer repair Read the reviews online. Called, explained my problem with washing machine. Came within 3 hours fixed the problem. Mike was very professional. I would recommend him
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    David McCloskey
    10/23/2019
    Lori Oestreich Avatar
    I would hire this company again. The tech was very honest and knowledgeable about my refrigerator. Highly recommend this company.
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    Lori Oestreich
    6/25/2024
  • David Nakamura Avatar
    Rinnai tankless water heater 5 STAR RECOMMENDATION
    Highly recommend HQ Appliance Repair, especially Mike. Mike repaired my Rinnai tankless water heater with very quickly and at a reasonable cost. Other companies contacted trough Home Adviser recommended to change the unit, which would cost me much more or to replace the failed component at 6 times the cost of the component (quoted labor costs were very high). Mike made a thorough and fast diagnostic and very quick repair. Again, I highly recommend HQ Appliance Repair and Mike.
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    David Nakamura
    9/19/2019
    Jim Whelan Avatar
    positive review  Refrigerator repair service I called Mike when my Refrigerator started leaking water onto my wooden floor. This was an emergency as we were leaving town. Mike came right out and knew exactly how to fix it. Not only did he fix it, he also explained how I could fix it myself. What really impressed me was the fact that Mike used a specialized tool to simulate a defrost cycle and test his repair. Afterwards Mike also gave me some valuable tips on truck tires, engine diagnosis, and potential solutions for issues I was having with my Mustang Cobra. He is simply a very mechanically minded individual who can fix anything. He is the guy to call.
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    Jim Whelan
    1/05/2020
    Bill Schleicher Avatar
    Mike was a life saver. We had trouble with the cooling fan on the refrigerator. He was able to resolve the issue quickly. Then did a complete check of all the resistors on the unit, to make sure there were no other issues. Very professional and courteous
    Highly recommend
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    Bill Schleicher
    9/23/2020