Appliance repair reviews on Google , Yelp, Facebook

  • Sharon Davis Avatar
    Mike came out to fix our Bosch dishwasher today. He did an excellent job and a quick repair. He took the time to explain the problem and show us what was going on and how to prevent future problems. Will definitely call again for any more appliance repair needs.
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    Sharon Davis
    9/14/2024
    Laura B. Avatar
    5 star rating LG washer repair I was in need of a repair for my LG washer. When calling HQ Appliance Repair, Mike, the owner, was helpful on the phone to assist me on trouble shooting. Since I needed immediate help, I asked him to come check it out. He was prompt in his arrival and thorough in his assessment. Upon finding the problem, he was able to fix everything and made sure everything worked well to my satisfaction. He answered all my questions. I would highly recommend him to anyone.
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    Laura B.
    Cypress, TX
    1/31/2023
    Stephen S. Avatar
    5 star rating Refrigerator repair service Mike Is AWESOME!! I went out of town this weekend, came back refrigerator wasn't cool any more. I called him and he came out the same day on a SUNDAY NIGHT
    And fixed it within an hour. Not only did he save me trip to get ice and a cooler but saved me all of my groceries I just purchased. I would definitely hire him again and recommend him to anyone in need of a fast quality appliance repair! Very responsive and knows his stuff!! Thanks Mike!
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    Stephen S.
    Houston, TX
    2/18/2018
  • Monica Quintanilla Avatar
    Very good customer service, he came at the time schedule, very good he fix my dryer 👍 is running perfect!!!! I recomend yall
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    Monica Quintanilla
    12/01/2020
    Gina Shore Avatar
    Mike took maybe 2 or so hours to explain to me. The cost of repairing my machine. He just explained everything. In detail. Awesome. I highly recommend.
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    Gina Shore
    10/14/2020
    sarah mills Avatar
    ice maker repair Mike was fast and efficient in repairing our ice maker. We were very pleased with his service. We will use this company again.
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    sarah mills
    8/08/2019
  • Melissa Ricks Avatar
    Excellent work. Saved me hundred of dollars by soldering motherboard on my dryer rather than replacing it. Great follow up!
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    Melissa Ricks
    1/06/2025
    Alwyn Rodrigues Avatar
    Always quick and efficient
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    Alwyn Rodrigues
    12/06/2024
    Cliff Hatchett Avatar
    Appliance repair service
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    Cliff Hatchett
    3/04/2017
  • michael bushi Avatar
    Dryer repair service Our dryer went out and based on reviews we called Mike. We are really glad we did as he came out late on Friday night and fixed the dryer. He really cared about his work- he walked my wife and I through the repair process and gave us some operating suggestions. We HIGHLY recommend Mike. Professional, fair pricing and very thorough. He cares and is customer focused. Thanks Mike!!
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    michael bushi
    5/29/2021
    Anne-Marie Firth Avatar
    Freezer repair Mike was a true gem! Look no further if you need an appliance fixed. Nice person, goes the extra mile, is responsive, takes pride in his work and is extremely reasonable with prices. He feels more like a partner than a salesman and personally that’s what I’m looking for if something breaks. I called him with a freezer problem (wasn’t freezing) and instead of telling me he needed to come out and charge me a fee to assess, he told me to try a few things at home first. When that didn’t work I called him back the next day and he was able to come out same day. The job ended up being much more complicated but he gave me real options and was not afraid to tell me that if the last few things he tried didn’t work, it might be best to simply buy a new fridge. He put in the time to truly understand the problem (hours) and his fees were more than reasonable. He then told us to let him know if that wasn’t working and the next day he came back at no charge, tried one more thing and brought our fridge / freezer back to life! Thank you Mike, I will be recommending you to all friends & colleagues :)
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    Anne-Marie Firth
    12/22/2021
    Jon Wright Avatar
    Freezer repair Excellent work by Mike. Had freezer issues and he was very communicative with his process during repair explaining his reasoning and steps. Freezer is back to normal. Highly recommended!
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    Jon Wright
    1/07/2019
  • JT Basile Avatar
    Appliance repair service
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    JT Basile
    6/22/2022
    Robert Parker Avatar
    Dishwasher repair Mike is knowledgeable and kind. He was able to quickly and correctly diagnose the problem and help me get the dishwasher running again.
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    Robert Parker
    9/17/2022
    Rachel M. Avatar
    5 star rating Dishwasher repair I had a problem with my dishwasher, called HQ, they worked with my availability and should up ON TIME! We agreed on the repair and cost, an hour later he was finished! I will definitely call mike again for future repairs!
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    Rachel M.
    Houston, TX
    11/29/2018
  • David Camejo Avatar
    First of all, Mike made it to the appointment on time (Thats gotta be rare!) He was also very communicative as the appointment time approached, and provided an ETA. He would spend some time educating you (which as the professor I am, I appreciated that aspect) on how my fridge works, what could be a reason to the malfunction, and a few common troubleshooting tricks to use should the problem presents again in the future. I could also grasp what are some typical issues of my fridge, the parts that are more likely to break first, their typical lifetimes, and reasons why they break. So, very knowledgeable guy overall. In the end he also provided me with a detailed receipt which I needed to send it to my insurance company to get reimbursed. They also accept all types of payments as expected. For reference purposes, my fridge is an LG, french doors, with double-bottom fridge. In my case, I had already bought the part in advance, so I was only charged for the labor. If all their techs are as good as Mike is, contacting HQ should be a no-brainer for anyone looking to repair their appliances. Best to you all!
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    David Camejo
    3/30/2024
    Andrea Ardoin Avatar
    Fridge repair Refrigerator broke, I called early in the morning and someone was at my house within a couple hours, diagnosed the issue, discussed options, and was fixed within 30 min! I appreciated the prompt service. Will use again if/when needed.
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    Andrea Ardoin
    11/18/2018
    David McCloskey Avatar
    positive review  Washer repair I read the reviews and called. Explained problem with my washing machine. Mike came within 3 hours. Was very professional and knowledgeable. I highly recommend him and his company.
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    David McCloskey
    10/23/2019
  • Remunda Smith Avatar
    Washer repair Mike came out to my home the next day after I contacted him about a washer leaking water.. he is very knowledgeable and professional he corrected the problem quickly .. thanks Mike .. I would recommend his company for any problems with appliances !!
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    Remunda Smith
    9/28/2017
    Joshua P Avatar
    GE refrigerator repair HQ was fantastic. Came out within couple hours of me calling Friday evening. He explained what he was doing and helped me understand what happened with my fridge and how to fix the issue next time. Will absolutely trust HQ with any appliance repair in the future.
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    Joshua P
    4/15/2023
    Terri Walker Avatar
    Appliance repair service Mike knows how to fix appliances and is quick to come out and will try to save you money. He charges fair rates and has fantastic customer service!! I have used his services for years now and never been disappointed.
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    Terri Walker
    9/03/2022
  • Kevin Johnson Avatar
    LG refrigerator repair WOW!!! I called to get a repair scheduled for my LG refrigerator that suddenly stopped cooling this week. When I told the man on the phone the age of the unit I was instructed to call LG because there was a warranty extension for 5 years due to a law suit against LG. As luck would have it, I purchased the unit 5 years and 1 month ago; however, I was able to get them to honor it. According to the gentleman at HQ Appliance repair, it would have cost me anywhere from $500 to $1000 to get it repaired, but thanks to his advice it's going to cost me $0!!! I hope I don't have any other appliances go out any time soon, but if they do I can GUARANTEE I'll be calling HQ Appliance Repair. The fact that he would volunteer that information rather than taking my money speaks volumes about his integrity!
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    Kevin Johnson
    8/19/2020
    Chris S. Avatar
    5 star rating Refrigerator repair My refrigerator broke down, and I was worried that I would need to replace it. I started stressing even more when I saw the prices of new refrigerators. I called Mike in hopes that he could fix this problem for me. He identified the problem in a matter of minutes and helped me get my refrigerator running again! He was very punctual, informative, and respectful. I definitely recommend his services. He definitely earned a long term customer out of me.
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    Chris S.
    Houston, TX
    10/30/2019
    Allie Parasco Avatar
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    Allie Parasco
    8/26/2020
  • Pat Freasier Avatar
    GE refrigerator repair We have had Mike repair our old GE Profile Refrigerator twice. Once when it stopped cooking and again when the ice maker stopped working. He had it back up and running in no time. Honest and extremely knowledgeable repairs.
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    Pat Freasier
    12/12/2021
    Patricia Avatar
    Appliance repair Mike is amazing! As a new homeowner in Houston, I’ve used his service twice now. Once when our Jenn-Air fridge wasn’t cooling in the height of summer and today when our pipes froze and had no running water during an 18 degree cold snap. Both times were urgent and on a moments notice, and he responded within minutes. He’s extremely knowledgeable, affordable, and very professional and knew exactly what the problem was both times (even as I explained to him over the phone). We’re beyond lucky to have found an honest repair man in our area. We’ll definitely be using him for any future home and appliance repairs. Do not hesitate to call him!
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    Patricia
    12/24/2022
    Ryan Ardoin Avatar
    Appliance repair service Mike does awesome work and his critical thinking and diagnostic skills are better then all service people I’ve used in the past. He was able to come to my house late on a friday evening and even came back for a follow up to make sure everything was working properly. I would recommend 100%
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    Ryan Ardoin
    6/14/2020
  • Elan Laskov Avatar
    Appliance repair service Fixed my Ac on Sunday, which was very helpful since not that many were willing to do it on Sunday. Thx
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    Elan Laskov
    7/28/2016
    Paul Englishbee Avatar
    Downdraft repair
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    Paul Englishbee
    12/22/2021
    B B Avatar
    Thermador refrigerator repair Very happy to find Mike/ HQ Appliance Repair. Mike is very Knowledgeable and trustworthy. Our built-in Thermedor refrig failed to keep cold. While the other “5 star” repair company couldn’t figure out the issue , Mike skillfully nailed down the problem after thorough diagnostic test. Hope to receive the part soon and will post the follow up repair review.
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    B B
    7/17/2021