Appliance repair reviews on Google , Yelp, Facebook

  • Melissa Ricks Avatar
    Excellent work. Saved me hundred of dollars by soldering motherboard on my dryer rather than replacing it. Great follow up!
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    Melissa Ricks
    1/06/2025
    Chris V Avatar
    Refrigerator repair service Mike was terrific! He arrived on time, and the work he had to do was exactly what he thought it was when we first spoke on the phone. He also explained what happened while he was doing the work and even showed us how to reboot the refrigerator and work the computer system on it. Genuine guy, genuine service.
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    Chris V
    8/24/2021
    JF JF Avatar
    This time around it was our 10 yr old refrigerator, humming and icing up inside the walls. I explained the issue to Mike over the phone and without even coming out yet he mentioned knew which brand refrigerator we had. Very, very impressive and reassurance that he is very knowledgeable when it comes to appliances. Beyond understanding the issue, he scheduled our appointment immediately and arrived on time as scheduled.
    He went above and beyond…He pulled the unit out carefully from the custom cabinet to avoid damaging them, and he even cleaned the dust from the back of the unit voluntarily to help improve productivity and efficiency.
    Mike is saved in our preferred vendor contact list and is always the first we call for both our home and investment property repair needs. Recommend 100%!
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    JF JF
    4/10/2025
  • Mike Rustamov Avatar
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    Mike Rustamov
    Copper Grove
    1/30/2023
    Robert Rocha Avatar
    Refrigerator repair service Mike, in my opinion, conducts himself in a very professional manner. He explains everything and how each part he is repairing works in the fridge. Friendly guy and reasonable in his prices.
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    Robert Rocha
    3/24/2017
    Kathy Cantor Avatar
    Mike has repaired several appliances in our home (washing machine, dryer, refrigerator) and checked another appliance for me to determine if it was worth fixing and recommended a different type (no brand... wasn't selling anything) that broke less frequently and was much less expensive to repair. (He even took my calls during a storm when our standby generator stopped working and offered to come out the next day to evaluate and see if there was anything he could do.) He takes the time to explain what is wrong and what his plan is to repair. Then during repair, he has always shown me the part he has to replace and explains/shows us what is wrong with it. He recommended using a different product in the washer to avoid problems in the future. He cleans up afterwards. His fees are very fair and reasonable and most times he can come the same day or the next. We find him to be very pleasant and knowledgeable and feel lucky to have found him. I keep his number in my phone and he's the first one we call with any appliance issues. Great experience! He is very pleasant and knowledgeable and I don't have to worry that I am going to be cheated or lied to. Very nice guy! Great business!
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    Kathy Cantor
    2/15/2025
  • Rosemary Miller Avatar
    Appliance repair service Mike was just at our house to replace the ice maker in our refrigerator. He was also able to repair an issue that a previous repairman messed up. Then I asked him to look at a problem with our stove and he fixed that. Of course, that prompted me to ask him if he could look at our washing machine because it had a leak. He was great! When he left we were very happy. Mike at HQ Appliance will be our only repairman forever!

    Rosemary Miller
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    Rosemary Miller
    5/16/2020
    Andy Goebel Avatar
    Mike is very knowledgeable. He is familiar with all brands of appliances. We have had him out to our home now a few times for different services and we were very pleased. He has recently done a deep clean/maintenance on our washer machine and repaired our dryer. We are extremely pleased with his service, and highly recommend using him for any repair or maintenance issues.
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    Andy Goebel
    2/08/2020
    malcolm B. Avatar
    Sub-Zero Hero We have a 25 year old Sub-Zero refrigerator which has often needed repairs and replacement parts at great expense. Initially the work was by "accredited" repair services, almost always nationwide franchises employing semi-skilled labor. Consequently, every fix we had was of short benefit and was often followed by some other problem. Finally, we found Mike at HQ appliances and have been extremely impressed by all his work. He has always responded promptly to call out requests, communicating arrival times by text. On different occasions he's had to fix both the Sub-Zero's freezer and refrigerator sections, replacing or, where possible, repairing items that were often damaged or incorrectly installed by prior repair workers. What's unique about Mike is that he doesn't just fix the immediate problem but also carefully seeks its root cause and fixes that as well to prevent recurrence. He's worked previously as a refrigeration engineer in petrochemicals and his skill and experience show. He's a meticulous and careful technician, so although he may spend longer on the repair, his prices are at the lower end of those made by so-called "approved" franchises. After completion, he sends follow up texts to check all is functioning as it should. Mike apparently fixes other domestic appliances, and we would certainly contact him should the need arise but from our repeat experience on our refrigeration equipment, he is outstanding, and we give him the highest possible recommendation
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    malcolm B.
    2/12/2025
  • Michael H Avatar
    Mike does good work and he is thorough. I insisted to pay more to change most of the moving Parts in the dryer, so I can make it last even longer, it is already 15 years old.
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    Michael H
    3/13/2021
    Chris S. Avatar
    5 star rating Refrigerator repair My refrigerator broke down, and I was worried that I would need to replace it. I started stressing even more when I saw the prices of new refrigerators. I called Mike in hopes that he could fix this problem for me. He identified the problem in a matter of minutes and helped me get my refrigerator running again! He was very punctual, informative, and respectful. I definitely recommend his services. He definitely earned a long term customer out of me.
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    Chris S.
    Houston, TX
    10/30/2019
    Ali Shah Avatar
    I had issue with my dishwasher and was so concerned how I will find someone honest and understand what they are doing so I looked up dishwasher repair on google and found mike. He was so patient and helpful when speaking to him on the phone and even gave me advice how to troubleshoot which was so kind of him. I scheduled for him to come out and he came on time and had my dishwasher running less than hour. I had given up hope on finding honest people these days but I am so glad I meet mike. He is master at his skill and I found my appliance tech for the future for family or friends!! Just an awesome person and tech!!
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    Ali Shah
    12/23/2023
  • Jenilee Avatar
    Oven repair Mike provided excellent service. He arrived right on time with a text beforehand to let me know his ETA. He performed several tests on my oven and diagnosed a problem with the ignition module. I was able to order the replacement part and replace it myself, but when I had an issue with one of the wires Mike texted back with advice on how to resolve. My oven is back to working normally again! Highly recommend Mike for your appliance repair needs.
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    Jenilee
    10/04/2022
    Jim Whelan Avatar
    positive review  Refrigerator repair service I called Mike when my Refrigerator started leaking water onto my wooden floor. This was an emergency as we were leaving town. Mike came right out and knew exactly how to fix it. Not only did he fix it, he also explained how I could fix it myself. What really impressed me was the fact that Mike used a specialized tool to simulate a defrost cycle and test his repair. Afterwards Mike also gave me some valuable tips on truck tires, engine diagnosis, and potential solutions for issues I was having with my Mustang Cobra. He is simply a very mechanically minded individual who can fix anything. He is the guy to call.
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    Jim Whelan
    1/05/2020
    Andy Goebel - Realtor Avatar
    Washer and dryer repair service Mike is very knowledgeable. He is familiar with all brands of appliances. We have had him out to our home now a few times for different services and we were very pleased. He has recently done a deep clean/maintenance on our washer machine and repaired our dryer. We are extremely pleased with his service, and highly recommend using him for any repair or maintenance issues.
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    Andy Goebel - Realtor
    4/27/2019
  • Vishal S Avatar
    Stove repair Mike is simply the best. He is very knowledgeable and thorough. Please call him for any appliance repairs. He fixed our Microwave and stove. Will definitely call him again for any appliance repairs. Excellent service with very reasonable price.
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    Vishal S
    4/19/2019
    Tim W Avatar
    Extremely pleased even had parts on hand
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    Tim W
    12/13/2023
    Sheila Lee McRay Avatar
    Washing machine repair Mike is great! He fixed our washer and explained & showed everything that was wrong. He is very professional and I would recommend him to everybody needing a repairman. If we ever need help again, he will be the 1st person we call.
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    Sheila Lee McRay
    3/15/2017
  • Todd Johnson Avatar
    CALL MIKE FIRST…Mike is awesome and I wish I called him first. He’s quick and super reasonable. My Bertazzoni range had 3 burners out and no broiler. A DIFFERENT repair place quoted me $580 PLUS a $180 trip charge just to look at it and give me a quote that it would take 3-4 weeks. Mike fixed it in one week AND my fireplace for $500. Super happy.
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    Todd Johnson
    12/20/2023
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    Joaquin Agramonte Avatar
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    Joaquin Agramonte
    7/23/2024
    SATT Studios Avatar
    Great service. He was there within an hour and repaired the dryer, explained to me all the things that could cause it to happen, and went on the roof to clear the vent. I really appreciate it. Would highly recommend
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    SATT Studios
    4/05/2025
  • Leo Rodriguez Avatar
    ice maker repair Michael did an outstanding job of repairing my refrigerator/ice maker. I especially appreciated the fact that he tried to save me money. Rather than automatically replacing the ice maker and the electric valve,he attempted to clean out the inlet valve and when none of these attempts worked,only then,did I ask him to replace the ice maker and valve. He is extremely dependable, always calls me to advise me of his arrival time. He is courteous, attentive and,all in all, a very nice person. I highly recommend him for all your appliance needs. Leo Rodriguez
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    Leo Rodriguez
    4/04/2021
    Nick Oyer Avatar
    Appliance repair Mike was great! Answered our call late at night, and gave us some steps to self diagnose. When it was clear he would need to come, he gave us an appointment time and arrived on time. Prices for parts were fair (I checked part costs online) and labor was reasonable as well. Highly recommend!
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    Nick Oyer
    6/24/2021
    Luis Vaca Avatar
    Mike is very accurate in his diagnosis and necessary fixes. He has fixed a freezer that went totally out and our fridge ice maker. Very fast, and best customer service.
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    Luis Vaca
    10/22/2020
  • Tanya Skotnov Avatar
    Appliance repair service
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    Tanya Skotnov
    3/07/2017
    Alicia H. Avatar
    5 star rating Stove repair The stove stopped completely working in the morning! And by lunch Mike had it working, before any company could or would. Honestly, I am a person that focuses on the reviews and he did not disappoint. He is very fair on his prices,
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    Alicia H.
    Houston, TX
    4/28/2023
    Annikah Frazier Avatar
    I am very satisfied with this business. My refrigerator wasn’t cooling so I called and he was knowledgeable about the brand and the issues that are common. He came the same day and fixed the issue. I am more than happy with his work and responsiveness. Thank you so much. I absolutely recommend this business.
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    Annikah Frazier
    7/04/2023
  • Stacy Rhody Dumes Avatar
    Refrigerator repair service Mike was professional and a reasonable price. He came late evening after work. Stayed till after 10. He fix my refrigerator and it came with a one year warranty!
    He was patient and answered all our questions.
    Will be using him again!

    He fix all appliances�
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    Stacy Rhody Dumes
    12/28/2017
    Jeanne MacKenzie Avatar
    Dryer repair Houston Mike with HQ Appliances fixed my dryer for a very reasonable cost. (832) 428-8789
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    Jeanne MacKenzie
    Copper Lakes
    9/12/2022
    Shantanu Rathore Avatar
    Appliance repair service
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    Shantanu Rathore
    12/22/2021