Appliance repair reviews on Google , Yelp, Facebook

  • Marta G. Avatar
    5 star rating Microwave repair Mike repaired my built-in GE microwave. It went out the day before Thanksgiving and I couldn't go out to buy a new one that day so I looked for a repair man and found HQ Appliance Repair online. I liked that he had lots of good reviews. Mike came through for me and found the problem quickly and now my microwave is good as new! Thanks Mike.
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    Marta G.
    Houston, TX
    4/05/2022
    Andy Goebel Avatar
    Mike is very knowledgeable. He is familiar with all brands of appliances. We have had him out to our home now a few times for different services and we were very pleased. He has recently done a deep clean/maintenance on our washer machine and repaired our dryer. We are extremely pleased with his service, and highly recommend using him for any repair or maintenance issues.
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    Andy Goebel
    2/08/2020
    Lauri A. Avatar
    5 star rating Appliance repair service I wasn't sure anyone could possibly live up to all the five-star reviews I had read on yelp for Mike at HG Appliance Repair, but he absolutely did. He responded within five minutes of my message, asked enough questions to be sure I had already checked for common easy-to-fix issues before setting up an appointment to come by, and then arrived exactly in the time window he had given me. He fixed three (three!) appliances for a very reasonable price, showing me what he was doing as he went, then re-checked each appliance thoroughly to be sure it was fully functional and showed me how to clean and maintain each one better myself. He left the areas where he had been working cleaner than they were before he arrived. Really top notch.
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    Lauri A.
    San Francisco, CA
    7/13/2020
  • Kamran Kiarimov Avatar
    GE refrigerator repair Had an issue with my refrigerator. Called HQ Appliance Repair and set an appointment. Mike came on time, diagnosed the issue and named a reasonable price to get it fixed. I’ve been kept updated at every step. Now it’s working as new and the working area was left spotless, no boxes, parts or wrappers were left. Mike has also gave me some advices to make sure my fridge won’t need any additional attention in the future. Overall had a great experience with HQ and would definitely recommend them to anyone who needs a knowledgeable professional to get their appliance fixed.
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    Kamran Kiarimov
    9/19/2019
    Rufat Zelimkanovich Avatar
    Appliance repair service So, the most honest review! This tech already repaired my heater one year ago. i did not know that he also professional in repairing AC's.
    last evening my AC air blower stopped working (100 degree outside). It was about 7 pm I called him (out of regular working hours), he said that can visit my home next day morning. i kindly explained that it is too hot, he understood and came in a 20 minutes .
    Work description:
    He made all necessary diagnostics, and found that capacitor is bad, brought from his van a temporary capacitor and my air blower started to work.
    Price:
    We did negotiate fora a best price i could ever get, $150 for Diagnostic and part replacement after working hours!!! Plus i got discount, which is also negotiable.
    Epilogue:
    tech left, and by 9pm Air Blower stopped working again. I called tech, and he picked up the phone, I've explained him what is going on. He promised to buy a necessary capacitor ( temporary one was low voltage) in the morning.
    Real scenario: He cam the same day at 11pm!!! Himself, nobody pushed him! by 1 AM the problem has been resolved!
    i went to bed with a super cold air blowing from my AC.
    God bless this Mageram (tech) !!!
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    Rufat Zelimkanovich
    8/23/2018
    Jon Wright Avatar
    Freezer repair Excellent work by Mike. Had freezer issues and he was very communicative with his process during repair explaining his reasoning and steps. Freezer is back to normal. Highly recommended!
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    Jon Wright
    1/07/2019
  • Michael Comer Avatar
    Washer and dryer repair Great work, great professionalism, 10/10 I would recommend and will continue to use this company into the future for my home appliances.
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    Michael Comer
    12/21/2022
    Shail Bansal Avatar
    gas range repair I had called in Mike to take a look at my Maytag gas range which had been clicking all the time. He came at a very short notice and fixed defective ignition switch harness. My gas range works fine now, I found Mike to be professional, honest, and intelligent.
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    Shail Bansal
    9/08/2016
    Mustafa Abbas Avatar
    Fridge repair Mike had fixed my ice maker. I called Mike after my ice maker froze again within the 30 day warranty period and Mike came within a couple of hours and fixed the problem without charging any labor cost. This aftersale service further shows the integrity and commitment to stand behind his workmanship.
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    Mustafa Abbas
    4/11/2017
  • malcolm B. Avatar
    Sub-Zero Hero
    We have a 25 year old Sub-Zero refrigerator which has often needed repairs and replacement parts at great expense. Initially the work was by "accredited" repair ...
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    malcolm B.
    2/19/2025
    David Camejo Avatar
    First of all, Mike made it to the appointment on time (Thats gotta be rare!) He was also very communicative as the appointment time approached, and provided an ETA. He would spend some time educating you (which as the professor I am, I appreciated that aspect) on how my fridge works, what could be a reason to the malfunction, and a few common troubleshooting tricks to use should the problem presents again in the future. I could also grasp what are some typical issues of my fridge, the parts that are more likely to break first, their typical lifetimes, and reasons why they break. So, very knowledgeable guy overall. In the end he also provided me with a detailed receipt which I needed to send it to my insurance company to get reimbursed. They also accept all types of payments as expected. For reference purposes, my fridge is an LG, french doors, with double-bottom fridge. In my case, I had already bought the part in advance, so I was only charged for the labor. If all their techs are as good as Mike is, contacting HQ should be a no-brainer for anyone looking to repair their appliances. Best to you all!
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    David Camejo
    3/30/2024
    Kurt Brown Avatar
    Appliance repair service Mike is very helpful, knowledgeable, friendly, and prompt. He has helped me with home repairs twice now. Will call again when I need his help.
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    Kurt Brown
    5/06/2017
  • Grant Sovereign Avatar
    Microwave repair service Mike was on time, kept me informed on what he was doing to fix my microwave, and did a thorough review of possible causes even after fixing the immediate issue. I would highly recommend him for appliance repairs....
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    Grant Sovereign
    4/17/2019
    Cole Aaron Avatar
    Dishwasher drain repair As a small business owner myself, customer service is number 1. You will find no better service than HQ Appliance Repair. Called on a Saturday evening expecting to get a voice mail. Mike picked up, told him my dishwasher was not draining. I had already googled and YouTubed trying all the recommendations with no luck. Told me to clean out the air trap, sure enough had a couple of objects blocking the flow. Works like a champ. He didn’t charge me for this advice but he now has a new customer moving forward.
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    Cole Aaron
    12/05/2021
    JF JF Avatar
    I can't rave enough about Mike and the service we received from HQ Appliance Repair. Our washer broke unexpectedly and I came across his info on Google searching for a repair shop and as others mentioned I am glad I did. I called him, explained the issue and he scheduled us right away. He made it out the very next day. Talk about fast service. He diagnosed our issue quickly, fixed it, and stayed on hand to test the repair and to make sure things were good. Mike has earned customers for life. He will be our go to for appliance repair moving forward.
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    JF JF
    2/08/2021
  • michael bushi Avatar
    Dryer repair service Our dryer went out and based on reviews we called Mike. We are really glad we did as he came out late on Friday night and fixed the dryer. He really cared about his work- he walked my wife and I through the repair process and gave us some operating suggestions. We HIGHLY recommend Mike. Professional, fair pricing and very thorough. He cares and is customer focused. Thanks Mike!!
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    michael bushi
    5/29/2021
    Rimma Der Avatar
    Appliance repair service Great Service. Fast and Reliable. It Was the same day service. It is hard to find a reliable handyman
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    Rimma Der
    9/06/2016
    Kimberly Walker Avatar
    Washer repair service Mike saved the day on two separate occasions with my washing machine. He is very knowledgeable and intelligent in diagnosing and fixing appliance issues. I highly recommend Mike to anyone who needs appliace repair and will recommend him to anyone inquiring. 👍
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    Kimberly Walker
    2/09/2022
  • Sophie M. Avatar
    5 star rating Freezer repair service Our freezer stopped freezing and I sent a message explaining the problem. Within 10 minutes on a Sunday afternoon, received a reply with a tip to try before scheduling a trip out to the house. The freezer is running as normal now, but with this kind of service, HQ will be my first call when any appliance needs repair.
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    Sophie M.
    Houston, TX
    10/14/2018
    L Vigil Avatar
    Dishwasher repair service I don’t usually leave reviews, but it is so important I share my experience with Mike, especially during these crazy times & when money is tight for most. We have a 4 yr old fridgidaire dishwasher that went out in the middle of a wash. It wasn’t working for weeks. We were referred an “professional appliance technician” from a trusted source. He charged us $75 and was here ten minutes watching YouTube videos on how to fix fridgidaire dishwashers. Never fixed the problem and told us the issue was the control panel. We spent $65 ordered new control board and replaced it... still didn’t work. About to drop over $400 for a new dishwasher out of frustration, I googled appliance repair companies with good reviews, hoping I could speak with someone who knew what they were doing and maybe could give us a few ideas and was willing to pay someone else to come out. I called and got Mike. He was so friendly and walked me through a few resets for my dishwasher. After trying a few things, he said it was probably the latch. He told us to pull the dishwasher out a little from under the countertop. My dishwasher immediately started!!! He could have so easily said “I need to come look at it and that will be $100 fee”. It’s rare to find good people like this that want to help others, especially when it comes to appliance repairs. I am so thankful I called him, and he will be the first person I call in the future for appliance issues. I even offered to mail him the new control board we didn’t have use for so he could use it for another customer and he told me to keep it for future if we need it. Strong morals and ethics are so important when hiring someone to work in your home and this man is not only honest and ethical, but he’s very knowledgeable to fix an appliance over the phone to a stranger lol! Thank you Mike!!!
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    L Vigil
    12/22/2021
    Rubys Closet Avatar
    Helped me over the phone
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    Rubys Closet
    1/03/2025
  • Yelena Riebel Avatar
    positive review  Bosch appliance repair 5 stars service! Mike provided excellent service! Quick response, next day visit, fast diagnostic with repair, showing a great knowledge and professionalism at the end for a very fair price! He is saved me approximately $1,500.00 because I do not have to purchase a brand new washing machine but keep using my old one! Another great and positive moment Mike is many languages person so he can speaks in English, in Russian and etc., which is make communication process is more comfortable for some group of people:)!
    I’m very happy and satisfied customer and
    I would and will recommended HQ Appliance Repair and Mike to all my friends and colleagues!
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    Yelena Riebel
    11/08/2018
    Cindy McIntire Avatar
    Samsung Dryer repair Mike arrived on time and was very knowledgeable regarding our dryer problem. We would call him again for any appliance repair!
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    Cindy McIntire
    3/08/2023
    Roman N. Avatar
    5 star rating Appliance repair service Mike is great! Quick response, Fair price, Excellent repair service. He also checked my fridge and my washing machine for free. After he gave a few very valuable tips on how to maintain them in the best way possible. This was my fifth repairman and I am certain that from now on I will only call Mike.
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    Roman N.
    San Diego, CA
    1/05/2020
  • Joe G. Avatar
    5 star rating Samsung Dryer repair Mike was great! Our 1 1/2 yr old Samsung dryer stopped working. Called Sears and they could not figure out what was wrong, first they replaced the wrong part, still didn't work. They told us we needed another part and after 3 weeks of waiting for the part and not getting anywhere when calling them for ETA, we decided to find someone else. We found Mike and in less than 24 hours he came out on Saturday at the time he said he would and quickly diagnosed the real problem. He explained what was broken (tension pulley) and had the replacement part with him to do the repair. Would highly recommend. Only wish we called him first!
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    Joe G.
    Houston, TX
    4/14/2018
    J. M. Avatar
    Mike with HQ Appliances fixed my dryer for a very reasonable cost. (832) 428-8789
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    J. M.
    Houston, TX
    12/25/2008
    Luis Vaca Avatar
    Mike is very accurate in his diagnosis and necessary fixes. He has fixed a freezer that went totally out and our fridge ice maker. Very fast, and best customer service.
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    Luis Vaca
    10/22/2020
  • Rustin Faris Avatar
    Washer repair Mike is very knowledgeable. Highly recommend.
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    Rustin Faris
    4/20/2023
    Gina Shore Avatar
    Mike took maybe 2 or so hours to explain to me. The cost of repairing my machine. He just explained everything. In detail. Awesome. I highly recommend.
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    Gina Shore
    10/14/2020
    Remunda Smith Avatar
    Washer repair Mike came out to my home the next day after I contacted him about a washer leaking water.. he is very knowledgeable and professional he corrected the problem quickly .. thanks Mike .. I would recommend his company for any problems with appliances !!
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    Remunda Smith
    9/28/2017