Appliance repair reviews on Google , Yelp, Facebook

  • Alice Hanna Avatar
    Washer repairWent online to find a company to fix my washer that's how I found HQ Appliance. Looked up reviews and was impressed with what people said. They were right. They showed up on time and worked until my problem was fixed. Now I'm back to washing clothes. I definitely will recommend them.
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    Alice Hanna
    10/30/2018
    Cuma D. Avatar
    5 star rating Mike was great in identifying the problem for my Whirlpool fridge. He repaired the existing malfunctioning part expertly and charged just the labor fee. I will always call Mike for future appliance repair needs at my home.
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    Cuma D.
    1/09/2020
    monica bruskotter Avatar
    Washer repairHonesty and Integrity is what you get with HQ! In a situation where others may have taken complete advantage of us to run up a ridiculous bill, HQ showed us a simple fix to our washer problem and spared us a large bill, which was a complete and total blessing this holiday season. Thank you HQ! There are not enough people like yiu guys left. Repeat customer for life!
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    monica bruskotter
    1/02/2021
  • Rachel M. Avatar
    5 star rating Dishwasher repairI had a problem with my dishwasher, called HQ, they worked with my availability and should up ON TIME! We agreed on the repair and cost, an hour later he was finished! I will definitely call mike again for future repairs!
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    Rachel M.
    Houston, TX
    11/29/2018
    Mike Rustamov Avatar
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    Mike Rustamov
    Copper Grove
    1/30/2023
    B B Avatar
    Thermador refrigerator repairVery happy to find Mike/ HQ Appliance Repair. Mike is very Knowledgeable and trustworthy. Our built-in Thermedor refrig failed to keep cold. While the other “5 star” repair company couldn’t figure out the issue , Mike skillfully nailed down the problem after thorough diagnostic test. Hope to receive the part soon and will post the follow up repair review.
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    B B
    7/17/2021
  • L Vigil Avatar
    Dishwasher repair serviceI don’t usually leave reviews, but it is so important I share my experience with Mike, especially during these crazy times & when money is tight for most. We have a 4 yr old fridgidaire dishwasher that went out in the middle of a wash. It wasn’t working for weeks. We were referred an “professional appliance technician” from a trusted source. He charged us $75 and was here ten minutes watching YouTube videos on how to fix fridgidaire dishwashers. Never fixed the problem and told us the issue was the control panel. We spent $65 ordered new control board and replaced it... still didn’t work. About to drop over $400 for a new dishwasher out of frustration, I googled appliance repair companies with good reviews, hoping I could speak with someone who knew what they were doing and maybe could give us a few ideas and was willing to pay someone else to come out. I called and got Mike. He was so friendly and walked me through a few resets for my dishwasher. After trying a few things, he said it was probably the latch. He told us to pull the dishwasher out a little from under the countertop. My dishwasher immediately started!!! He could have so easily said “I need to come look at it and that will be $100 fee”. It’s rare to find good people like this that want to help others, especially when it comes to appliance repairs. I am so thankful I called him, and he will be the first person I call in the future for appliance issues. I even offered to mail him the new control board we didn’t have use for so he could use it for another customer and he told me to keep it for future if we need it. Strong morals and ethics are so important when hiring someone to work in your home and this man is not only honest and ethical, but he’s very knowledgeable to fix an appliance over the phone to a stranger lol! Thank you Mike!!!
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    L Vigil
    12/22/2021
    Gina Shore Avatar
    Mike took maybe 2 or so hours to explain to me. The cost of repairing my machine. He just explained everything. In detail. Awesome. I highly recommend.
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    Gina Shore
    10/14/2020
    Roger Singh Avatar
    Refrigerator repair serviceMike is awesome, very professional. Very hardworking. Very honest. Arrived on time, Got to the problem with refrigerator right away.Fixed Other problems that was not part of deal. I would definitely use him again.
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    Roger Singh
    1/19/2017
  • Charles Avatar
    Whirlpool refrigerator repairMike is awesome. Super knowledgeable and experienced about all appliances and any issues that may arise.
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    Charles
    10/22/2022
    Alwyn Rodrigues Avatar
    Always quick and efficient
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    Alwyn Rodrigues
    12/06/2024
    Nafisa A. Avatar
    5 star rating Appliance repair serviceExcellent service and affordable pricing. Mike gave me a quote over the phone and came to my house the same day that I called (no more than 1 hour after calling). He was kind, patient, and extremely knowledgeable. Not only did he repair my garbage disposal, but he also showed me step by step how to repair the garbage disposal myself if I ever encounter the same problem. After repairing the garbage disposal, he even agreed to take a look at some of my other appliances (washer machine, bathroom faucet, and overhead oven fan) that I had questions/concerns about while he was in my home and gave phenomenal professional advice about upkeep and repair. I felt completely comfortable and safe with him and was impressed by the scope of his knowledge. Overall, Mike went above and beyond my expectations with his expertise, kindness, and professionalism.
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    Nafisa A.
    Meyerland, Houston, TX
    2/14/2017
  • Roger Kruse Avatar
    Microwave Oven Combo repair serviceI recently had an issue with the oven of my combination micro oven appliance not heating. Mike and El thoroughly performed diagnostics to determine the cause. It was determined it was the electronics. After discussing the price to repair I agreed to have it repaired. The part had to be ordered and I was told it would be repaired by the end of the week. The next day Mike called and said he could come to change out the electronics. He and El arrived and had the oven working within 30 minutes. Mike was professional yet personal. He stuck to all committed statements and performed the repair thoroughly and professionally. As a consumer it was easy to build a trust with both Mike and El. It is without question that I highly recommend their services if I have a future appliance in need of service or repair. Last, they leave behind a clean work area as if it were their own home!! Great work Mike and El!!
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    Roger Kruse
    1/10/2019
    Brandi Hill Avatar
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    Brandi Hill
    2/02/2026
    Cliff Hatchett Avatar
    Appliance repair service
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    Cliff Hatchett
    3/04/2017
  • Bob G. Avatar
    5 star rating Mike at HQ Appliance is the most reputable appliance repairman I have ever used. He knew what he was talking about and fixed our issue very quick. I highly recommend him!!
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    Bob G.
    5/18/2024
    C. M. Avatar
    My washer is not spinning and rinsing all the water out of the clothes.Any recommendations for someone who can fix?
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    C. M.
    Houston, TX
    11/09/2008
    Rubys Closet Avatar
    Helped me over the phone
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    Rubys Closet
    1/03/2025
  • Shail Bansal Avatar
    gas range repairI had called in Mike to take a look at my Maytag gas range which had been clicking all the time. He came at a very short notice and fixed defective ignition switch harness. My gas range works fine now, I found Mike to be professional, honest, and intelligent.
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    Shail Bansal
    9/08/2016
    Demeteria Banks Avatar
    Professional and cost effective I will certainly keep Mike in mind for my next appliance needs Thank you! Mike
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    Demeteria Banks
    2/20/2025
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    Joe G. Avatar
    5 star rating Samsung Dryer repairMike was great! Our 1 1/2 yr old Samsung dryer stopped working. Called Sears and they could not figure out what was wrong, first they replaced the wrong part, still didn't work. They told us we needed another part and after 3 weeks of waiting for the part and not getting anywhere when calling them for ETA, we decided to find someone else. We found Mike and in less than 24 hours he came out on Saturday at the time he said he would and quickly diagnosed the real problem. He explained what was broken (tension pulley) and had the replacement part with him to do the repair. Would highly recommend. Only wish we called him first!
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    Joe G.
    Houston, TX
    4/14/2018
  • Andy Goebel - Realtor Avatar
    Washer and dryer repair serviceMike is very knowledgeable. He is familiar with all brands of appliances. We have had him out to our home now a few times for different services and we were very pleased. He has recently done a deep clean/maintenance on our washer machine and repaired our dryer. We are extremely pleased with his service, and highly recommend using him for any repair or maintenance issues.
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    Andy Goebel - Realtor
    4/27/2019
    Deborah Bracken Avatar
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    Deborah Bracken
    1/20/2025
    Chris Heebs Avatar
    Refrigerator repair serviceMike arrived to diagnose my Kenmore refrigerator. I was not cooling at all, even though I could hear it was running. He was able to verify that the compressor was working properly, but that it needed refrigerant. He recharged the system with refrigerant, reassembled everything, and the frig is cooling great now! Mike even called back a couple days later to make sure the frig was still cooling and that I was happy with the repair. Thanks Mike!
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    Chris Heebs
    10/13/2016
  • Amy Barton Avatar
    Appliance repair serviceHe's troubleshooting me at 11pm That's worth 5 stars!!!!
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    Amy Barton
    2/14/2017
    Blake Elmer Avatar
    Mike was great. Quick response, identified the problem, ordered the parts, and fixed the issue in a timely manner. Would definitely recommend!
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    Blake Elmer
    7/01/2025
    Geza N. Zirczy Avatar
    Met my expectations Excellent service
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    Geza N. Zirczy
    11/23/2024
  • Amy Qi Avatar
    Our dishwasher had a water leak problem. HQ Appliance Repair came on time and quickly identified the problem. He was professional with the work and the cost was reasonable. He also offered advice on the dishwasher. I definitely recommend HQ Appliance Repair
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    Amy Qi
    3/05/2025
    Jon Wright Avatar
    Freezer repairExcellent work by Mike. Had freezer issues and he was very communicative with his process during repair explaining his reasoning and steps. Freezer is back to normal. Highly recommended!
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    Jon Wright
    1/07/2019
    JF JF Avatar
    This time around it was our 10 yr old refrigerator, humming and icing up inside the walls. I explained the issue to Mike over the phone and without even coming out yet he mentioned knew which brand refrigerator we had. Very, very impressive and reassurance that he is very knowledgeable when it comes to appliances. Beyond understanding the issue, he scheduled our appointment immediately and arrived on time as scheduled.
    He went above and beyond…He pulled the unit out carefully from the custom cabinet to avoid damaging them, and he even cleaned the dust from the back of the unit voluntarily to help improve productivity and efficiency.
    Mike is saved in our preferred vendor contact list and is always the first we call for both our home and investment property repair needs. Recommend 100%!
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    JF JF
    4/10/2025