Appliance repair reviews on Google , Yelp, Facebook

  • Jeff Connolly Avatar
    Appliance repair service
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    Jeff Connolly
    12/22/2021
    Tural Guluzade Avatar
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    Tural Guluzade
    4/24/2024
    L Vigil Avatar
    Dishwasher repair serviceI don’t usually leave reviews, but it is so important I share my experience with Mike, especially during these crazy times & when money is tight for most. We have a 4 yr old fridgidaire dishwasher that went out in the middle of a wash. It wasn’t working for weeks. We were referred an “professional appliance technician” from a trusted source. He charged us $75 and was here ten minutes watching YouTube videos on how to fix fridgidaire dishwashers. Never fixed the problem and told us the issue was the control panel. We spent $65 ordered new control board and replaced it... still didn’t work. About to drop over $400 for a new dishwasher out of frustration, I googled appliance repair companies with good reviews, hoping I could speak with someone who knew what they were doing and maybe could give us a few ideas and was willing to pay someone else to come out. I called and got Mike. He was so friendly and walked me through a few resets for my dishwasher. After trying a few things, he said it was probably the latch. He told us to pull the dishwasher out a little from under the countertop. My dishwasher immediately started!!! He could have so easily said “I need to come look at it and that will be $100 fee”. It’s rare to find good people like this that want to help others, especially when it comes to appliance repairs. I am so thankful I called him, and he will be the first person I call in the future for appliance issues. I even offered to mail him the new control board we didn’t have use for so he could use it for another customer and he told me to keep it for future if we need it. Strong morals and ethics are so important when hiring someone to work in your home and this man is not only honest and ethical, but he’s very knowledgeable to fix an appliance over the phone to a stranger lol! Thank you Mike!!!
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    L Vigil
    12/22/2021
  • Zaur Nagiyev Avatar
    Go to specialist. This was the second time we used his services. Very happy with the precision and professionalism.
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    Zaur Nagiyev
    8/07/2024
    Amy Qi Avatar
    Our dishwasher had a water leak problem. HQ Appliance Repair came on time and quickly identified the problem. He was professional with the work and the cost was reasonable. He also offered advice on the dishwasher. I definitely recommend HQ Appliance Repair
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    Amy Qi
    3/05/2025
    Cole Aaron Avatar
    Dishwasher drain repairAs a small business owner myself, customer service is number 1. You will find no better service than HQ Appliance Repair. Called on a Saturday evening expecting to get a voice mail. Mike picked up, told him my dishwasher was not draining. I had already googled and YouTubed trying all the recommendations with no luck. Told me to clean out the air trap, sure enough had a couple of objects blocking the flow. Works like a champ. He didn’t charge me for this advice but he now has a new customer moving forward.
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    Cole Aaron
    12/05/2021
  • Michele Daly Arriaga Avatar
    Dryer repairMike did a great job explaining what was needed for my dryer repair. He was prompt, courteous and affordable. Even rehung a chandelier lamp in my kitchen at no extra cost! I'll definitely use him again for any future repairs!
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    Michele Daly Arriaga
    7/09/2016
    Sean Moore Avatar
    My wife and I called relatively late at night. The refrigerator randomly shut off And they were able to walk us through the steps over the phone to troubleshoot and figure out what the problem is. It greatly saved us a lot of trouble, and I really appreciate the help and service they gave. I would definitely recommend to anyone else needing help
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    Sean Moore
    2/03/2024
    Joe G. Avatar
    5 star rating Samsung Dryer repairMike was great! Our 1 1/2 yr old Samsung dryer stopped working. Called Sears and they could not figure out what was wrong, first they replaced the wrong part, still didn't work. They told us we needed another part and after 3 weeks of waiting for the part and not getting anywhere when calling them for ETA, we decided to find someone else. We found Mike and in less than 24 hours he came out on Saturday at the time he said he would and quickly diagnosed the real problem. He explained what was broken (tension pulley) and had the replacement part with him to do the repair. Would highly recommend. Only wish we called him first!
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    Joe G.
    Houston, TX
    4/14/2018
  • Rustin Faris Avatar
    Washer repairMike is very knowledgeable. Highly recommend.
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    Rustin Faris
    4/20/2023
    monica bruskotter Avatar
    Washer repairHonesty and Integrity is what you get with HQ! In a situation where others may have taken complete advantage of us to run up a ridiculous bill, HQ showed us a simple fix to our washer problem and spared us a large bill, which was a complete and total blessing this holiday season. Thank you HQ! There are not enough people like yiu guys left. Repeat customer for life!
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    monica bruskotter
    1/02/2021
    Luis Vaca Avatar
    Mike is very accurate in his diagnosis and necessary fixes. He helped us fixing a water leak from our fridge, and resolving issues with the ice maker. Very fast, and best customer service.
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    Luis Vaca
    7/23/2024
  • Rubys Closet Avatar
    Helped me over the phone
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    Rubys Closet
    1/03/2025
    QJ Fuller Avatar
    Washer repairMike is great! Our washer stopped working and there were no other options as laundromats are closed due to Covid 19. Mike found time in his schedule to come by within one day of calling which I greatly appreciate. He identified the issue, fixed the washer quickly and his pricing was very reasonable. We will call him for all future appliance repair needs.
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    QJ Fuller
    4/10/2020
    paula noble Avatar
    HQ Appliance Repair provided excellent service. A reoccurring problem with the freezer that was previously serviced twice by another company, HQ identified and fixed within minutes. I will definitely call this company again for any future repairs needed.
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    paula noble
    5/09/2025
  • Annikah Pacheco Avatar
    I am very satisfied with this business. My refrigerator wasn’t cooling so I called and he was knowledgeable about the brand and the issues that are common. He came the same day and fixed the issue. I am more than happy with his work and responsiveness. Thank you so much. I absolutely recommend this business.
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    Annikah Pacheco
    12/07/2023
    Michael Deo Avatar
    ice maker repair serviceMike was thorough when fixing our refrigerator’s ice maker. Would definitely use again.
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    Michael Deo
    5/15/2021
    Kathryn House Avatar
    Came on time, was professional, and made sure everything worked! I'd hire him again for sure!!!
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    Kathryn House
    12/12/2024
  • Greg Perov Avatar
    Appliance repair serviceGreat and professional service!
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    Greg Perov
    7/11/2018
    Paul Englishbee Avatar
    Downdraft repair
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    Paul Englishbee
    12/22/2021
    Razvan Oltean Avatar
    Washer repairMike fixed my washer leak promptly after explaining the issue and providing different options. His fees are reasonable and his schedule is open. I would definitely use his services again in the future.
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    Razvan Oltean
    9/28/2016
  • Elman Jalilov Avatar
    Great service! Great problem solving, finds the issue very quick. Recommend to everyone!!
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    Elman Jalilov
    2/15/2025
    W T Avatar
    HQ Appliance Repair here in Houston is dependable, knowledgeable and professional. Mike won't try to run up the repair bill - and he will take the necessary time to understand the situation and fix only what needs attention. Prices for parts and labor are reasonable. I would rate the service as excellent! William Thames
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    W T
    7/12/2025
    Sandee Stewart Avatar
    It stated as a small issue that became an irritating headache! The drain line on our fridge clogged, resulting in water leaking on the kitchen floor. This problem also caused an ice build-up that froze the fridge's freezer drawer completely shut. Mike arrived at our house several hours after we called him. He repaired the drain line and painstakingly defrosted the ice preventing the freezer drawer from opening. He explained each step that he took to rectify the problem and told me exactly what to do to keep the issue from reoccurring. I found Mike's work to be professional and efficient and his repair cost to be reasonable. I will definitely employ Mike for any future appliance repairs. Very satisfied customer😄!
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    Sandee Stewart
    7/05/2021
  • Jennifer Wall Avatar
    I thought my refrigerator was dying as it was not completely cooling. I called Mike and he inspected the refrigerator and found that it only needed to be reset by pulling the plug, waiting and then plugging the refrigerator back in. Mike explained why it needed to be reset and he showed me how to tell if the refrigerator was cooling. He also gave other tips such as placing a surge plug with a delayed response so the refrigerator would not turn on immediately when the sudden power outages occur. Mike also looked at my washing machine and said it was working fine and gave tips about the machine. What I really appreciated was a text from Mike the next day asking how the refrigerator was working. Mike will always be the person I call for repairs!
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    Jennifer Wall
    10/30/2024
    malcolm B. Avatar
    Sub-Zero Hero We have a 25 year old Sub-Zero refrigerator which has often needed repairs and replacement parts at great expense. Initially the work was by "accredited" repair services, almost always nationwide franchises employing semi-skilled labor. Consequently, every fix we had was of short benefit and was often followed by some other problem. Finally, we found Mike at HQ appliances and have been extremely impressed by all his work. He has always responded promptly to call out requests, communicating arrival times by text. On different occasions he's had to fix both the Sub-Zero's freezer and refrigerator sections, replacing or, where possible, repairing items that were often damaged or incorrectly installed by prior repair workers. What's unique about Mike is that he doesn't just fix the immediate problem but also carefully seeks its root cause and fixes that as well to prevent recurrence. He's worked previously as a refrigeration engineer in petrochemicals and his skill and experience show. He's a meticulous and careful technician, so although he may spend longer on the repair, his prices are at the lower end of those made by so-called "approved" franchises. After completion, he sends follow up texts to check all is functioning as it should. Mike apparently fixes other domestic appliances, and we would certainly contact him should the need arise but from our repeat experience on our refrigeration equipment, he is outstanding, and we give him the highest possible recommendation
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    malcolm B.
    2/12/2025
    Traci Chelette Avatar
    Mike was super helpful. I called on a Sunday and my washer was working by noon on Monday. Would recommend.
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    Traci Chelette
    11/15/2023
  • Luis Vaca Avatar
    Mike is very accurate in his diagnosis and necessary fixes. He has fixed a freezer that went totally out and our fridge ice maker. Very fast, and best customer service.
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    Luis Vaca
    10/22/2020
    Jeanne MacKenzie Avatar
    Dryer repair HoustonMike with HQ Appliances fixed my dryer for a very reasonable cost. (832) 428-8789
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    Jeanne MacKenzie
    Copper Lakes
    9/12/2022
    Rene Last Avatar
    Mike & team are fantastic! This is the second time I’ve used them & it won’t be the last. They are very knowledgeable about all appliances and explain things very well. Their pricing is also very reasonable and they are very respectful of your home. If you are looking for an appliance repair company you found it!
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    Rene Last
    6/26/2024