Appliance repair reviews on Google , Yelp, Facebook

  • Rachel M. Avatar
    5 star rating Dishwasher repairI had a problem with my dishwasher, called HQ, they worked with my availability and should up ON TIME! We agreed on the repair and cost, an hour later he was finished! I will definitely call mike again for future repairs!
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    Rachel M.
    Houston, TX
    11/29/2018
    Jeremy Ellison Avatar
    Appliance repair HoustonExcellent service
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    Jeremy Ellison
    11/22/2022
    Ahmed Dahmani Avatar
    LG refrigerator repairVery honest person, he came in the same hour I gave him a call. Mike instantly knew the problem to my fridge. Got it fixed and didn’t lie to me about what’s the problem. I had another appliance repair place try to tell me it’s the compressor, Mike came and found out it was a whole different problem. Thank you very much. I recommend this place to anyone that needs any appliances fixed. 10/10
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    Ahmed Dahmani
    4/03/2023
  • Anne-Marie Firth Avatar
    Freezer repairMike was a true gem! Look no further if you need an appliance fixed. Nice person, goes the extra mile, is responsive, takes pride in his work and is extremely reasonable with prices. He feels more like a partner than a salesman and personally that’s what I’m looking for if something breaks. I called him with a freezer problem (wasn’t freezing) and instead of telling me he needed to come out and charge me a fee to assess, he told me to try a few things at home first. When that didn’t work I called him back the next day and he was able to come out same day. The job ended up being much more complicated but he gave me real options and was not afraid to tell me that if the last few things he tried didn’t work, it might be best to simply buy a new fridge. He put in the time to truly understand the problem (hours) and his fees were more than reasonable. He then told us to let him know if that wasn’t working and the next day he came back at no charge, tried one more thing and brought our fridge / freezer back to life! Thank you Mike, I will be recommending you to all friends & colleagues :)
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    Anne-Marie Firth
    12/22/2021
    Kristyn Miranda Avatar
    Appliance repair service
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    Kristyn Miranda
    1/02/2017
    L Vigil Avatar
    Dishwasher repair serviceI don’t usually leave reviews, but it is so important I share my experience with Mike, especially during these crazy times & when money is tight for most. We have a 4 yr old fridgidaire dishwasher that went out in the middle of a wash. It wasn’t working for weeks. We were referred an “professional appliance technician” from a trusted source. He charged us $75 and was here ten minutes watching YouTube videos on how to fix fridgidaire dishwashers. Never fixed the problem and told us the issue was the control panel. We spent $65 ordered new control board and replaced it... still didn’t work. About to drop over $400 for a new dishwasher out of frustration, I googled appliance repair companies with good reviews, hoping I could speak with someone who knew what they were doing and maybe could give us a few ideas and was willing to pay someone else to come out. I called and got Mike. He was so friendly and walked me through a few resets for my dishwasher. After trying a few things, he said it was probably the latch. He told us to pull the dishwasher out a little from under the countertop. My dishwasher immediately started!!! He could have so easily said “I need to come look at it and that will be $100 fee”. It’s rare to find good people like this that want to help others, especially when it comes to appliance repairs. I am so thankful I called him, and he will be the first person I call in the future for appliance issues. I even offered to mail him the new control board we didn’t have use for so he could use it for another customer and he told me to keep it for future if we need it. Strong morals and ethics are so important when hiring someone to work in your home and this man is not only honest and ethical, but he’s very knowledgeable to fix an appliance over the phone to a stranger lol! Thank you Mike!!!
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    L Vigil
    12/22/2021
  • Yelena Riebel Avatar
    positive review  Bosch appliance repair5 stars service! Mike provided excellent service! Quick response, next day visit, fast diagnostic with repair, showing a great knowledge and professionalism at the end for a very fair price! He is saved me approximately $1,500.00 because I do not have to purchase a brand new washing machine but keep using my old one! Another great and positive moment Mike is many languages person so he can speaks in English, in Russian and etc., which is make communication process is more comfortable for some group of people:)!
    I’m very happy and satisfied customer and
    I would and will recommended HQ Appliance Repair and Mike to all my friends and colleagues!
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    Yelena Riebel
    11/08/2018
    Amy S. Avatar
    5 star rating Our dishwasher had a water leak problem. HQ Appliance Repair came on time and quickly identified the problem. He was professional with the work and the cost was reasonable. He also offered advice on the dishwasher. I definitely recommend HQ Appliance Repair.
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    Amy S.
    3/05/2025
    William G. Avatar
    5 star rating I called Mike because he was recommended by Samsung. He came out same day even though he said the day after. He listened to what was happening and went right to troubleshooting the unit. Shortly after he had found the problem, gave me a very descriptive diagnosis and let me know what the cost would be. I thought the price was very reasonable. He repaired the appliance and then thoroughly tested it out. I will absolutely use Mike in the future for any appliance repairs.
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    William G.
    Houston, TX
    7/27/2023
  • Mel J. Avatar
    5 star rating Mike fixed my new LG Sidekick after LG sent an incompetent delivery company to do the installation. Mike is very thorough and honest. He provided great service same day.
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    Mel J.
    11/25/2024
    Jeanne MacKenzie Avatar
    Dryer repair HoustonMike with HQ Appliances fixed my dryer for a very reasonable cost. (832) 428-8789
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    Jeanne MacKenzie
    Copper Lakes
    9/12/2022
    Mike Shelton Avatar
    Mike is very knowledgeable regarding all types of appliance repairs. He will explain the problem, how to prevent it from reoccurring, and then he will fix it. He won't try to sell you something that you do not need.
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    Mike Shelton
    12/18/2024
  • Elshan Teymurov Avatar
    Appliance repair serviceThis service provider shows high proficiency and customer care. Very attractive and competitive fee keep them at first row among a number of similar services existing in Houston. I would advice every customer do not pass by if necessity appears.
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    Elshan Teymurov
    9/11/2018
    Pat Freasier Avatar
    GE refrigerator repairWe have had Mike repair our old GE Profile Refrigerator twice. Once when it stopped cooking and again when the ice maker stopped working. He had it back up and running in no time. Honest and extremely knowledgeable repairs.
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    Pat Freasier
    12/12/2021
    Todd Johnson Avatar
    CALL MIKE FIRST…Mike is awesome and I wish I called him first. He’s quick and super reasonable. My Bertazzoni range had 3 burners out and no broiler. A DIFFERENT repair place quoted me $580 PLUS a $180 trip charge just to look at it and give me a quote that it would take 3-4 weeks. Mike fixed it in one week AND my fireplace for $500. Super happy.
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    Todd Johnson
    12/20/2023
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  • AJ Valentin Avatar
    positive review  Appliance repair serviceI would MOST DEFINITELY recommend HQ Appliance Repair. Not only had Magerram Rustamov/Mike stuck with me on Facebook to fix my dishwasher, he even gave me his number and we talked on the phone about my dishwasher.

    Totally exceeded my expectations!

    Thank you very much Magerram/Mike!
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    AJ Valentin
    10/27/2018
    Andy Goebel Avatar
    Mike is very knowledgeable. He is familiar with all brands of appliances. We have had him out to our home now a few times for different services and we were very pleased. He has recently done a deep clean/maintenance on our washer machine and repaired our dryer. We are extremely pleased with his service, and highly recommend using him for any repair or maintenance issues.
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    Andy Goebel
    2/08/2020
    Luis Vaca Avatar
    Mike is very accurate in his diagnosis and necessary fixes. He has fixed a freezer that went totally out and our fridge ice maker. Very fast, and best customer service.
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    Luis Vaca
    10/22/2020
  • Jorge Lefebvre Avatar
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    Jorge Lefebvre
    11/04/2024
    David Nakamura Avatar
    positive review  Rinnai tankless water heater repair5 STAR RECOMMENDATION
    Highly recommend HQ Appliance Repair, especially Mike. Mike repaired my Rinnai tankless water heater with very quickly and at a reasonable cost. Other companies contacted trough Home Adviser recommended to change the unit, which would cost me much more or to replace the failed component at 6 times the cost of the component (quoted labor costs were very high). Mike made a thorough and fast diagnostic and very quick repair. Again, I highly recommend HQ Appliance Repair and Mike.
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    David Nakamura
    9/18/2019
    Martha Macris Avatar
    Our dishwasher wouldn't work after serving 30 people for Easter dinner! Yikes! As my previous experience with many appliance repair companies had been poor (they would take a look for a certain charge, then tell me to buy a new appliance), I was cautious and hesitant but the dishes were piled up and we needed help. HQ was here the next day, on time with good communication. They were knowledgeable and thorough and took their time to carefully and thoroughly address the problem, gave us some prevention tips and left the washer in better condition than it was prior to the fail. WE HIGHLY RECOMMEND!
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    Martha Macris
    5/03/2025
  • Craig Wagner Avatar
    Came out to look at appliance very quickly. Tech was very friendly. Very knowledgeable and repaired my washing machine. Great service
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    Craig Wagner
    12/08/2023
    Shail Bansal Avatar
    gas range repairI had called in Mike to take a look at my Maytag gas range which had been clicking all the time. He came at a very short notice and fixed defective ignition switch harness. My gas range works fine now, I found Mike to be professional, honest, and intelligent.
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    Shail Bansal
    9/08/2016
    MoJo4355 Avatar
    Washer repairHonesty and Integrity is what you get with HQ! In a situation where others may have taken complete advantage of us to run up a ridiculous bill, HQ showed us a simple fix to our washer problem and spared us a large bill, which was a complete and total blessing this holiday season. Thank you HQ! There are not enough people like yiu guys left. Repeat customer for life!
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    MoJo4355
    12/22/2021
  • Alwyn Rodrigues Avatar
    Always quick and efficient
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    Alwyn Rodrigues
    12/06/2024
    Andrew Diaz Avatar
    Appliance repair serviceMike is very professional and provides excellent service. He really cares about doing the job the right way! Will definitely recommend and call him again if we have any issues in the future.
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    Andrew Diaz
    3/03/2019
    Patrick C. Avatar
    5 star rating Dryer repairInstead of charging me for a service call, Mike looked up the replacement part I needed for my dryer. He texted me several buying options. So instead of paying $175, I have a working dryer for $6.

    It's hard to beat that. I will definitely use HQ for all future repairs.
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    Patrick C.
    Santa Monica, CA
    8/21/2019
  • Jim Whelan Avatar
    positive review  Refrigerator repair serviceI called Mike when my Refrigerator started leaking water onto my wooden floor. This was an emergency as we were leaving town. Mike came right out and knew exactly how to fix it. Not only did he fix it, he also explained how I could fix it myself. What really impressed me was the fact that Mike used a specialized tool to simulate a defrost cycle and test his repair. Afterwards Mike also gave me some valuable tips on truck tires, engine diagnosis, and potential solutions for issues I was having with my Mustang Cobra. He is simply a very mechanically minded individual who can fix anything. He is the guy to call.
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    Jim Whelan
    1/05/2020
    Andy Goebel - Realtor Avatar
    Washer and dryer repair serviceMike is very knowledgeable. He is familiar with all brands of appliances. We have had him out to our home now a few times for different services and we were very pleased. He has recently done a deep clean/maintenance on our washer machine and repaired our dryer. We are extremely pleased with his service, and highly recommend using him for any repair or maintenance issues.
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    Andy Goebel - Realtor
    4/27/2019
    Melissa Ricks Avatar
    Excellent work. Saved me hundred of dollars by soldering motherboard on my dryer rather than replacing it. Great follow up!
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    Melissa Ricks
    1/06/2025