Appliance repair reviews on Google , Yelp, Facebook

  • Cuma D. Avatar
    5 star rating Mike was great in identifying the problem for my Whirlpool fridge. He repaired the existing malfunctioning part expertly and charged just the labor fee. I will always call Mike for future appliance repair needs at my home.
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    Cuma D.
    1/09/2020
    W T Avatar
    HQ Appliance Repair here in Houston is dependable, knowledgeable and professional. Mike won't try to run up the repair bill - and he will take the necessary time to understand the situation and fix only what needs attention. Prices for parts and labor are reasonable. I would rate the service as excellent! William Thames
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    W T
    7/12/2025
    Amy Barton Avatar
    Appliance repair serviceHe's troubleshooting me at 11pm That's worth 5 stars!!!!
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    Amy Barton
    2/14/2017
  • Sophie M. Avatar
    5 star rating Freezer repair serviceOur freezer stopped freezing and I sent a message explaining the problem. Within 10 minutes on a Sunday afternoon, received a reply with a tip to try before scheduling a trip out to the house. The freezer is running as normal now, but with this kind of service, HQ will be my first call when any appliance needs repair.
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    Sophie M.
    Houston, TX
    10/14/2018
    Joaquin Agramonte Avatar
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    Joaquin Agramonte
    7/23/2024
    Richard Mansfield Avatar
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    Richard Mansfield
    1/05/2024
  • Chris S. Avatar
    5 star rating Refrigerator repairMy refrigerator broke down, and I was worried that I would need to replace it. I started stressing even more when I saw the prices of new refrigerators. I called Mike in hopes that he could fix this problem for me. He identified the problem in a matter of minutes and helped me get my refrigerator running again! He was very punctual, informative, and respectful. I definitely recommend his services. He definitely earned a long term customer out of me.
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    Chris S.
    Houston, TX
    10/30/2019
    L Vigil Avatar
    Dishwasher repair serviceI don’t usually leave reviews, but it is so important I share my experience with Mike, especially during these crazy times & when money is tight for most. We have a 4 yr old fridgidaire dishwasher that went out in the middle of a wash. It wasn’t working for weeks. We were referred an “professional appliance technician” from a trusted source. He charged us $75 and was here ten minutes watching YouTube videos on how to fix fridgidaire dishwashers. Never fixed the problem and told us the issue was the control panel. We spent $65 ordered new control board and replaced it... still didn’t work. About to drop over $400 for a new dishwasher out of frustration, I googled appliance repair companies with good reviews, hoping I could speak with someone who knew what they were doing and maybe could give us a few ideas and was willing to pay someone else to come out. I called and got Mike. He was so friendly and walked me through a few resets for my dishwasher. After trying a few things, he said it was probably the latch. He told us to pull the dishwasher out a little from under the countertop. My dishwasher immediately started!!! He could have so easily said “I need to come look at it and that will be $100 fee”. It’s rare to find good people like this that want to help others, especially when it comes to appliance repairs. I am so thankful I called him, and he will be the first person I call in the future for appliance issues. I even offered to mail him the new control board we didn’t have use for so he could use it for another customer and he told me to keep it for future if we need it. Strong morals and ethics are so important when hiring someone to work in your home and this man is not only honest and ethical, but he’s very knowledgeable to fix an appliance over the phone to a stranger lol! Thank you Mike!!!
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    L Vigil
    12/22/2021
    Marta G. Avatar
    5 star rating Microwave repairMike repaired my built-in GE microwave. It went out the day before Thanksgiving and I couldn't go out to buy a new one that day so I looked for a repair man and found HQ Appliance Repair online. I liked that he had lots of good reviews. Mike came through for me and found the problem quickly and now my microwave is good as new! Thanks Mike.
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    Marta G.
    Houston, TX
    4/05/2022
  • Jorge Lefebvre Avatar
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    Jorge Lefebvre
    11/04/2024
    Gina Shore Avatar
    Mike took maybe 2 or so hours to explain to me. The cost of repairing my machine. He just explained everything. In detail. Awesome. I highly recommend.
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    Gina Shore
    10/14/2020
    Pat Freasier Avatar
    GE refrigerator repairWe have had Mike repair our old GE Profile Refrigerator twice. Once when it stopped cooking and again when the ice maker stopped working. He had it back up and running in no time. Honest and extremely knowledgeable repairs.
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    Pat Freasier
    12/12/2021
  • michael bushi Avatar
    Dryer repair serviceOur dryer went out and based on reviews we called Mike. We are really glad we did as he came out late on Friday night and fixed the dryer. He really cared about his work- he walked my wife and I through the repair process and gave us some operating suggestions. We HIGHLY recommend Mike. Professional, fair pricing and very thorough. He cares and is customer focused. Thanks Mike!!
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    michael bushi
    5/29/2021
    Cliff Hatchett Avatar
    Appliance repair service
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    Cliff Hatchett
    3/04/2017
    Carlos Cardona Avatar
    Straight to the issue, quick reliable diagnosis. I strongly recommend his appliance repair service.
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    Carlos Cardona
    1/07/2024
  • David McCloskey Avatar
    positive review  Washer repairI read the reviews and called. Explained problem with my washing machine. Mike came within 3 hours. Was very professional and knowledgeable. I highly recommend him and his company.
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    David McCloskey
    10/23/2019
    Sid B. Avatar
    5 star rating Appliance repair serviceMike fixed the problems with my fridge's ice maker frozen water line. Scheduling was easy via SMS and I asked him to text me before he got here and 30mins before he arrived he let me know. He diagnosed the issue, cleaned it up and put my appliance back in business. He quoted me price for the work after quick diagnosis and once agreed upon he got to work and competed.
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    Sid B.
    Houston, TX
    3/27/2021
    Amy Qi Avatar
    Our dishwasher had a water leak problem. HQ Appliance Repair came on time and quickly identified the problem. He was professional with the work and the cost was reasonable. He also offered advice on the dishwasher. I definitely recommend HQ Appliance Repair
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    Amy Qi
    3/05/2025
  • Charles Avatar
    Whirlpool refrigerator repairMike is awesome. Super knowledgeable and experienced about all appliances and any issues that may arise.
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    Charles
    10/22/2022
    Zaur Nagiyev Avatar
    Go to specialist. This was the second time we used his services. Very happy with the precision and professionalism.
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    Zaur Nagiyev
    8/07/2024
    Robert Rocha Avatar
    Refrigerator repair serviceMike, in my opinion, conducts himself in a very professional manner. He explains everything and how each part he is repairing works in the fridge. Friendly guy and reasonable in his prices.
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    Robert Rocha
    3/24/2017
  • Anne-Marie Firth Avatar
    Freezer repairMike was a true gem! Look no further if you need an appliance fixed. Nice person, goes the extra mile, is responsive, takes pride in his work and is extremely reasonable with prices. He feels more like a partner than a salesman and personally that’s what I’m looking for if something breaks. I called him with a freezer problem (wasn’t freezing) and instead of telling me he needed to come out and charge me a fee to assess, he told me to try a few things at home first. When that didn’t work I called him back the next day and he was able to come out same day. The job ended up being much more complicated but he gave me real options and was not afraid to tell me that if the last few things he tried didn’t work, it might be best to simply buy a new fridge. He put in the time to truly understand the problem (hours) and his fees were more than reasonable. He then told us to let him know if that wasn’t working and the next day he came back at no charge, tried one more thing and brought our fridge / freezer back to life! Thank you Mike, I will be recommending you to all friends & colleagues :)
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    Anne-Marie Firth
    12/22/2021
    Azad Mamedov Avatar
    Dishwasher repairVery pleased with Mike's service, very professional and offers fair prices. Called him to fix my dishwasher, came in on time, explained in details what was wrong and provided a quick solution. Very knowledgeable and thinks outside of the box. Will highly recommend to everyone.
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    Azad Mamedov
    9/23/2018
    Traci Chelette Avatar
    Mike was super helpful. I called on a Sunday and my washer was working by noon on Monday. Would recommend.
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    Traci Chelette
    11/15/2023
  • Angela M Avatar
    HQ was a lifesaver! Very fair pricing. We will definitely use this service again.
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    Angela M
    7/24/2024
    Becky Baranouski Avatar
    Whirlpool refrigerator repairThere is not enough that I can say about HQ Appliance Repair and Mike. He saved me hundreds of dollars in unnecessary parts purchases that any other repair person would have charged me. Mike took his time and methodically found the issue, a simple realignment of a part. A small service charge, no parts to purchase and he came back a week later to be sure all was still working properly. I would hire HQ again in a heartbeat. Don't waste your time with any other repair company. Call Mike.
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    Becky Baranouski
    11/10/2021
    David Camejo Avatar
    First of all, Mike made it to the appointment on time (Thats gotta be rare!) He was also very communicative as the appointment time approached, and provided an ETA. He would spend some time educating you (which as the professor I am, I appreciated that aspect) on how my fridge works, what could be a reason to the malfunction, and a few common troubleshooting tricks to use should the problem presents again in the future. I could also grasp what are some typical issues of my fridge, the parts that are more likely to break first, their typical lifetimes, and reasons why they break. So, very knowledgeable guy overall. In the end he also provided me with a detailed receipt which I needed to send it to my insurance company to get reimbursed. They also accept all types of payments as expected. For reference purposes, my fridge is an LG, french doors, with double-bottom fridge. In my case, I had already bought the part in advance, so I was only charged for the labor. If all their techs are as good as Mike is, contacting HQ should be a no-brainer for anyone looking to repair their appliances. Best to you all!
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    David Camejo
    3/30/2024
  • Elshan Teymurov Avatar
    positive review  Appliance repair serviceMike is really good specialist he promptly reply to any issues even if you call him for any distance advise.
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    Elshan Teymurov
    11/06/2018
    Sarah Paul Mills Avatar
    positive review  Samsung ice maker repairMike got our ice maker working with no complications. Quick and efficient. Because we can’t live without ice! I will call HQ Appliance repair for any appliance issues I might have in the future.
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    Sarah Paul Mills
    8/08/2019
    Raquel Foreman Alvares Avatar
    Appliance repair serviceMike came out and fixed my refrigerator the same day I first contacted him. He followed up with me the next day to be sure that everything was still working properly. I am a very satisfied customer and recommend Mike to friends & family.
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    Raquel Foreman Alvares
    6/07/2017