Appliance Repair Reviews and Testimonials
- Yelena Riebel
5 stars service! Mike provided excellent service! Quick response, next day visit, fast diagnostic with repair, showing a great knowledge and professionalism at the end for a very fair price! He is saved me approximately $1,500.00 because I do not have to purchase a brand new washing machine but keep using my old one! Another great and positive moment Mike is many languages person so he can speaks in English, in Russian and etc., which is make communication process is more comfortable for some group of people:)! I’m very happy and satisfied customer and I would and will recommended HQ Appliance Repair and Mike to all my friends and colleagues!
Mike is really good specialist he promptly reply to any issues even if you call him for any distance advise.
I would MOST DEFINITELY recommend HQ Appliance Repair. Not only had Magerram Rustamov stuck with me on Facebook to fix my dishwasher, he even gave me his number and we talked on the phone about my dishwasher. Totally exceeded my expectations! Thank you very much Magerram!
This service provider shows high proficiency and customer care. Very attractive and competitive fee keep them at first row among a number of similar services existing in Houston. I would advice every customer do not pass by if necessity appears.
Great and professional service!
Very prompt and professional service!He came to repair my dishwasher on the same day and did it for very affordable price.
Mike did a great job with our built in microwave/oven. Highly recommend.
Mike is the best! Very prompt, professional, affordable and very knowledgeable. Thanks to Mike, I never have to worry about my appliances ever again. �����
1/19/2018Stacy Rhody Dumes
Mike was professional and a reasonable price. He came late evening after work. Stayed till after 10. He fix my refrigerator and it came with a one year warranty! He was patient and answered all our questions. Will be using him again! He fix all appliances�
Mike came out and fixed my refrigerator the same day I first contacted him. He followed up with me the next day to be sure that everything was still working properly. I am a very satisfied customer and recommend Mike to friends & family. Prompt and very knowledgeable.
Mike came out to my home the next day after I contacted him about a washer leaking water.. he is very knowledgeable and professional he corrected the problem quickly .. thanks Mike .. I would recommend his company for any problems with appliances !!
Mike was that McGyver for appliances. He is the best at it. Thank you for always come to rescue me and my tenant!!
Very satisfied with the service. He will be my no1 appliances repair from now on. Would definitely recommend.
7/27/2017Raquel Foreman Alvares
Mike came out and fixed my refrigerator the same day I first contacted him. He followed up with me the next day to be sure that everything was still working properly. I am a very satisfied customer and recommend Mike to friends & family.
Mike is very helpful, knowledgeable, friendly, and prompt. He has helped me with home repairs twice now. Will call again when I need his help.
Mike had fixed my ice maker. I called Mike after my ice maker froze again within the 30 day warranty period and Mike came within a couple of hours and fixed the problem without charging any labor cost. This aftersale service further shows the integrity and commitment to stand behind his workmanship.
4/11/2017Derrick 'iBrand' Banes
Mike is the real deal! He diagnosed and found the problem with my dryer when another tech told me I needed to buy a new one. Affordable and knowledgeable, I highly recommend.
He did a good job with my fridge! Thanks! Other guy quoted me way higher! But mike's quote was so reasonable.
Mike arrived promptly, and fixed our washer quickly. He told me everything that was wrong, and everything he did to fix it. Very professional, excellent service, reasonable price. I will be recommending him to others, and will call for any repair needs in the future!
Mike, in my opinion, conducts himself in a very professional manner. He explains everything and how each part he is repairing works in the fridge. Friendly guy and reasonable in his prices.
3/24/2017Sheila Lee McRay
Mike is great! He fixed our washer and explained & showed everything that was wrong. He is very professional and I would recommend him to everybody needing a repairman. If we ever need help again, he will be the 1st person we call.
He's troubleshooting me at 11pm That's worth 5 stars!!!!
Mike was excellent,he changed out the plug on my dryer. He was very professional, I would recommend him to all of my family and friends.
Mike is awesome, very professional. Very hardworking. Very honest. Arrived on time, Got to the problem with refrigerator right away.Fixed Other problems that was not part of deal. I would definitely use him again.
Mike arrived to diagnose my Kenmore refrigerator. I was not cooling at all, even though I could hear it was running. He was able to verify that the compressor was working properly, but that it needed refrigerant. He recharged the system with refrigerant, reassembled everything, and the frig is cooling great now! Mike even called back a couple days later to make sure the frig was still cooling and that I was happy with the repair. Thanks Mike!
Mike fixed my washer leak promptly after explaining the issue and providing different options. His fees are reasonable and his schedule is open. I would definitely use his services again in the future.
Very prompt and professional sevices! Also, effectively diagnoses and repairs issues with an honest and fair quote. Would absolutely reccommend him to friends and family!
I had called in Mike to take a look at my Maytag gas range which had been clicking all the time. He came at a very short notice and fixed defective ignition switch harness. My gas range works fine now, I found Mike to be professional, honest, and intelligent.
Great Service. Fast and Reliable. It Was the same day service. It is hard to find a reliable handyman
Fixed my Ac on Sunday, which was very helpful since not that many were willing to do it on Sunday. Thx
7/28/2016Gina Guest Vosko
7/26/2016Michele Daly Arriaga
Mike did a great job explaining what was needed for my dryer repair. He was prompt, courteous and affordable. Even rehung a chandelier lamp in my kitchen at no extra cost! I'll definitely use him again for any future repairs!
- V R.
Mike and his partner did a great job fixing my stove top and oven. He quoted me a price by text, showed up on time and stayed until the job was finished. Mike is very ingenious at fixing appliances. He quickly discovered that the oven heating filament needed to be replaced. Then he found the problem with the stove top. He was able to fix both without ordering special parts and having to wait. Our microwave also needed repair. However, he was straightforward that replacing it would be more cost-effective. I'd highly recommend him for any appliance problems you might have.
Our freezer stopped freezing and I sent a message explaining the problem. Within 10 minutes on a Sunday afternoon, received a reply with a tip to try before scheduling a trip out to the house. The freezer is running as normal now, but with this kind of service, HQ will be my first call when any appliance needs repair.
Mike was great! Our 1 1/2 yr old Samsung dryer stopped working. Called Sears and they could not figure out what was wrong, first they replaced the wrong part, still didn't work. They told us we needed another part and after 3 weeks of waiting for the part and not getting anywhere when calling them for ETA, we decided to find someone else. We found Mike and in less than 24 hours he came out on Saturday at the time he said he would and quickly diagnosed the real problem. He explained what was broken (tension pulley) and had the replacement part with him to do the repair. Would highly recommend. Only wish we called him first!
Mike Is AWESOME!! I went out of town this weekend, came back refrigerator wasn't cool any more. I called him and he came out the same day on a SUNDAY NIGHT
And fixed it within an hour. Not only did he save me trip to get ice and a cooler but saved me all of my groceries I just purchased. I would definitely hire him again and recommend him to anyone in need of a fast quality appliance repair! Very responsive and knows his stuff!! Thanks Mike!
Excellent service and affordable pricing. Mike gave me a quote over the phone and came to my house the same day that I called (no more than 1 hour after calling). He was kind, patient, and extremely knowledgeable. Not only did he repair my garbage disposal, but he also showed me step by step how to repair the garbage disposal myself if I ever encounter the same problem. After repairing the garbage disposal, he even agreed to take a look at some of my other appliances (washer machine, bathroom faucet, and overhead oven fan) that I had questions/concerns about while he was in my home and gave phenomenal professional advice about upkeep and repair. I felt completely comfortable and safe with him and was impressed by the scope of his knowledge. Overall, Mike went above and beyond my expectations with his expertise, kindness, and professionalism.
- Yelena Riebel
Mike provided excellent service! Quick response, next day visit, fast diagnostic with repair, showing a great knowledge and professionalism at the end for a very fair price! He is saved me approximately $1,500.00 because I do not have to purchase a brand new washing machine but keep using my old one! Another great and positive moment Mike is many languages person so he can speaks in English, in Russian and etc., which is make communication process is more comfortable for some group of people:)! I’m very happy and satisfied customer and I would and will recommended HQ Appliance Repair and Mike to all my friends and colleagues!
Called at 5:00. Was at my house at 5:15. Diagnosed problem with dishwasher. Had part and was able to fix right then. Works great.
Mike was on time, kept me informed on what he was doing to fix my microwave, and did a thorough review of possible causes even after fixing the immediate issue. I would highly recommend him for appliance repairs....
I contacted this company based on a very marketable Craigslist ad and the Yelp reviews the ad boasted about. After troubleshooting and doing a little research, the dryer element went out. The part costs $20 and the labor took less than 27 minutes. TOTAL COST $120 (I know this, because another repairman that responded in a timely manner, is at my house right now finishing the repair as I write this review). Yourquoted me almost $300.00 to replace a $20 part that took 27 minutes to replace. My suggestion for anyone considering using this company. Get multiple quotes. Do your research on the parts and labor in your area.
Refrigerator broke, I called early in the morning and someone was at my house within a couple hours, diagnosed the issue, discussed options, and was fixed within 30 min! I appreciated the prompt service. Will use again if/when needed.
I contacted this company based on a very marketable Craigslist ad and the Yelp reviews the ad boasted about. After troubleshooting and doing a little research, the dryer element went out. The part costs $20 and the labor took less than 27 minutes. TOTAL COST $120 (I know this, because another repairman that responded in a timely manner, is at my house right now finishing the repair as I write this review). You quoted me almost $300.00 to replace a $20 part that took 27 minutes to replace. My suggestion for anyone considering using this company. Get multiple quotes. Do your research on the parts and labor in your area. Update: In response to your comment below, I only leave reviews when I am unhappy with the service. I researched the heating element and it is very inexpensive. I also watched the serviced tech take apart my dryer, show me the heating element, where it was broken and watched him replace that along with the pulley wheel and belt. You quoted me $270 for what actually cost me less than $125 and took less than 30 minutes to do. He offered an 18 month warranty on his work. My personal reviews are not indicative of an unhappy person. Again, I leave a review when I am unhappy with goods or services or felt I have been treated unfairly. In this particular case, you are price gouging. I am not a person that "purchases a cheap car and expects it to run like its brand new" I am a potential customer that has done his research. Lastly, it is one thing to respond to my online reviews and pass judgement, but texting my personal phone late at night harassing me about my online review is very unprofessional and lacks good business ethics and judgement.
Recently I reached out to Mike through text when my garbage disposal stopped working. He guided me through some troubleshooting and had it working again in no time. The first time I had Mike come to my home was to fix my refrigerator. I had already had others out to give me a bid and tell me what was wrong. Mike told me immediately what he thought it was and said he had the parts in his vehicle and could fix it now. I am not a super handy guy but Mike took the time to explain things in detail so that I was comfortable with what he was doing. He ended up doing the job immediately, that others would have to come back out for, AND did the job for $200.00 when I had already been quoted over $800.00. I appreciate Mike and trust him with my business. JR
I recently had an issue with the oven of my combination micro oven appliance not heating. Mike and El thoroughly performed diagnostics to determine the cause. It was determined it was the electronics. After discussing the price to repair I agreed to have it repaired. The part had to be ordered and I was told it would be repaired by the end of the week. The next day Mike called and said he could come to change out the electronics. He and El arrived and had the oven working within 30 minutes. Mike was professional yet personal. He stuck to all committed statements and performed the repair thoroughly and professionally. As a consumer it was easy to build a trust with both Mike and El. It is without question that I highly recommend their services if I have a future appliance in need of service or repair. Last, they leave behind a clean work area as if it were their own home!! Great work Mike and El!!
Very pleased with Mike's service, very professional and offers fair prices. Called him to fix my dishwasher, came in on time, explained in details what was wrong and provided a quick solution. Very knowledgeable and thinks outside of the box. Will highly recommend to everyone.
We had an oven with a burnt out coil and after HQ repaired it we discovered the other coil was damaged as well. With only a couple of days left before thanksgiving dinner at our house they made sure to pick up the needed parts and fixed our oven quickly.
Excellent work by Mike. Had freezer issues and he was very communicative with his process during repair explaining his reasoning and steps. Freezer is back to normal. Highly recommended!
Highly recommend ... Anyone in need for reference for reliable appliance technician.... Mike was excellent and very knowledgeable. I had issue with my Micrwave and Dryer got an excellent service. Not just he fixed them at a reasonable price also gave me some pointers for future.
So, the most honest review! This tech already repaired my heater one year ago. i did not know that he also professional in repairing AC's. last evening my AC air blower stopped working (100 degree outside). It was about 7 pm I called him (out of regular working hours), he said that can visit my home next day morning. i kindly explained that it is too hot, he understood and came in a 20 minutes . Work description: He made all necessary diagnostics, and found that capacitor is bad, brought from his van a temporary capacitor and my air blower started to work. Price: We did negotiate fora a best price i could ever get, $150 for Diagnostic and part replacement after working hours!!! Plus i got discount, which is also negotiable. Epilogue: tech left, and by 9pm Air Blower stopped working again. I called tech, and he picked up the phone, I've explained him what is going on. He promised to buy a necessary capacitor ( temporary one was low voltage) in the morning. Real scenario: He cam the same day at 11pm!!! Himself, nobody pushed him! by 1 AM the problem has been resolved! i went to bed with a super cold air blowing from my AC. God bless this Mageram (tech) !!!
Mike is very professional and provides excellent service. He really cares about doing the job the right way! Will definitely recommend and call him again if we have any issues in the future.
Good work. Come out fast. Fixed my built in microwave. Take his time to make sure all working properly. Thanks mike.
Went online to find a company to fix my washer that's how I found HQ Appliance. Looked up reviews and was impressed with what people said. They were right. They showed up on time and worked until my problem was fixed. Now I'm back to washing clothes. I definitely will recommend them.
appliance repair copperfield
Mike did an excellent job repairing my refrigerator/freezer.
He kept me informed while addressing my concerns of the unit.
he offered advice on maintenance I was unaware of..
overall 5 star work.Very professional
Mike diagnosed, repaired my refrigerator/freezer in a very timely manner.
He kept me informed of his progress,.while answering questions concerning the unit.
He offered advice on maintenance that I was unaware of.
very professional. 5 star work
Very good work, fair pricing.
Mike has a very good attitude.He kept me informed as the work progressed,and completed the repair in a timely manner.
If you need appliance repair, I highly recommend him.
5 star service.
This was the second time I called Mike for help. In both cases (dryer and dishwasher) he came the same day, diagnosed and fixed the problem. I highly recommend his services. Though I don’t look forward to having him come over to fix my appliances, I certainly wouldn’t call anyone else in case I needed his services.
Mike is top notch professional and appliances are his area of expertise! Very professional, knowledgeable and not afraid to think outside the box. Fixed my dryer that previous technician said its better to buy new one and saved me money. His pricing is more than fair and he doesnt push you to buy parts right away rather tries to fix it first. Very pleased with his service, he even fixed minor issue with my fridge and didnt charge extra. Will strongly recommend to everyone who is looking for any type of appliance repair. Thank You Mike.
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