Appliance Repair Reviews and Testimonials
Facebook Reviews
GE refrigerator repair We have had Mike repair our old GE Profile Refrigerator twice. Once when it stopped cooking and again when the ice maker stopped working. He had it back up and running in no time. Honest and extremely knowledgeable repairs.
Pat Freasier
12/12/2021
Refrigerator repair service I called Mike when my Refrigerator started leaking water onto my wooden floor. This was an emergency as we were leaving town. Mike came right out and knew exactly how to fix it. Not only did he fix it, he also explained how I could fix it myself. What really impressed me was the fact that Mike used a specialized tool to simulate a defrost cycle and test his repair. Afterwards Mike also gave me some valuable tips on truck tires, engine diagnosis, and potential solutions for issues I was having with my Mustang Cobra. He is simply a very mechanically minded individual who can fix anything. He is the guy to call.Jim Whelan
1/05/2020
Washer repair I read the reviews and called. Explained problem with my washing machine. Mike came within 3 hours. Was very professional and knowledgeable. I highly recommend him and his company.David McCloskey
10/23/2019
Rinnai tankless water heater repair 5 STAR RECOMMENDATION Highly recommend HQ Appliance Repair, especially Mike. Mike repaired my Rinnai tankless water heater with very quickly and at a reasonable cost. Other companies contacted trough Home Adviser recommended to change the unit, which would cost me much more or to replace the failed component at 6 times the cost of the component (quoted labor costs were very high). Mike made a thorough and fast diagnostic and very quick repair. Again, I highly recommend HQ Appliance Repair and Mike.
David Nakamura
9/18/2019
Samsung ice maker repair Mike got our ice maker working with no complications. Quick and efficient. Because we can’t live without ice! I will call HQ Appliance repair for any appliance issues I might have in the future.Sarah Paul Mills
8/08/2019
Dryer repair service Came to my home in a very timely manor. Diagnosed the problem with my Dryer and repaired. Would highly recommend....James Smither
5/19/2019
Bosch appliance repair 5 stars service! Mike provided excellent service! Quick response, next day visit, fast diagnostic with repair, showing a great knowledge and professionalism at the end for a very fair price! He is saved me approximately $1,500.00 because I do not have to purchase a brand new washing machine but keep using my old one! Another great and positive moment Mike is many languages person so he can speaks in English, in Russian and etc., which is make communication process is more comfortable for some group of people:)!I’m very happy and satisfied customer and
I would and will recommended HQ Appliance Repair and Mike to all my friends and colleagues!
Yelena Riebel
11/08/2018
Appliance repair service Mike is really good specialist he promptly reply to any issues even if you call him for any distance advise.Elshan Teymurov
11/06/2018
Appliance repair service I would MOST DEFINITELY recommend HQ Appliance Repair. Not only had Magerram Rustamov/Mike stuck with me on Facebook to fix my dishwasher, he even gave me his number and we talked on the phone about my dishwasher. Totally exceeded my expectations!
Thank you very much Magerram/Mike!
AJ Valentin
10/27/2018
Appliance repair service This service provider shows high proficiency and customer care. Very attractive and competitive fee keep them at first row among a number of similar services existing in Houston. I would advice every customer do not pass by if necessity appears.
Elshan Teymurov
9/11/2018
Yelp reviews
Stove repair The stove stopped completely working in the morning! And by lunch Mike had it working, before any company could or would. Honestly, I am a person that focuses on the reviews and he did not disappoint. He is very fair on his prices,
Alicia H.
Houston, TX
4/28/2023
LG washer repair I was in need of a repair for my LG washer. When calling HQ Appliance Repair, Mike, the owner, was helpful on the phone to assist me on trouble shooting. Since I needed immediate help, I asked him to come check it out. He was prompt in his arrival and thorough in his assessment. Upon finding the problem, he was able to fix everything and made sure everything worked well to my satisfaction. He answered all my questions. I would highly recommend him to anyone.
Laura B.
Cypress, TX
1/31/2023
Microwave repair Mike repaired my built-in GE microwave. It went out the day before Thanksgiving and I couldn't go out to buy a new one that day so I looked for a repair man and found HQ Appliance Repair online. I liked that he had lots of good reviews. Mike came through for me and found the problem quickly and now my microwave is good as new! Thanks Mike.
Marta G.
Houston, TX
4/05/2022
Appliance repair service Mike fixed the problems with my fridge's ice maker frozen water line. Scheduling was easy via SMS and I asked him to text me before he got here and 30mins before he arrived he let me know. He diagnosed the issue, cleaned it up and put my appliance back in business. He quoted me price for the work after quick diagnosis and once agreed upon he got to work and competed.Sid B.
Houston, TX
3/27/2021
Dishwasher repair My dish washer stopped working and I called Mike based on his reviews. he arrived on time and quickly reconnected a loose wire and then went on to fix two more problems he leveled my dishwasher and re-routed a drain hose to the disposal. My dishwasher is 30 years old and everything works great. So if your appliance is old or new if it's fixable I believe Mike can fix it. So give him a call I don't think you will be disappointed!Joan M.
Spring, TX
3/12/2021
Washer repair Mike was able to schedule for the next morning to repair our washer, and he answered our questions, showed up as expected, diagnosed, and repaired the unit promptly and at a fair price. We can highly recommend his service.
Walter T.
Houston, TX
2/22/2021
Winecooler repair We were really impressed with Mike's professionalism and promptness. He took his time to do the work and explained what he recommended in a way that was easy to understand despite his audience not being very knowledgeable. His pricing was very fair, but what was most impressive is that when the wine cooler stopped working a couple of days later he spent more time diagnosing the problem until it was resolved. Keep in mind that he did not charge us again for spending over a hour again after he was initially paid several days earlier. He gave us many options going forward and even suggested different models in the event that we did not to repair it in the future. He even checked up on us a couple of days later again. This type of service was thoroughly appreciated by our entire household. We highly recommend him!
Hazel M.
Bellaire, TX
9/01/2020
Gas Dryer repair Very knowledgeable repair professional. Will call again if needed.My gas dryer wasn't working. This fellow went the extra mile to fix it. I spent $400 on a plumber (different guy) to solve plumbing issues and also to install my gas dryer. Dryer wasn't heating. Plumber had to come back. Plumber couldn't fix it, said it was the machine. Called HQ Repair and he immediately determined it wasn't the machine. It was a clogged exhaust pipe: that is exactly what a plumber should've determined and fix! Even better, HQ Repair went the extra mile by doing the plumber's job! Went to home depot, came back with a snake line and unclogged the exhaust pipe. All the while, I could tell he wasn't happy working outside his duties, but he was determined to get the job done.
Dryer has been working perfectly for 2 weeks now. When a professional can fix what another trade was supposed to diagnose and solve, that's a keeper.
Pedro C.
The Woodlands, TX
8/16/2020
Whirlpool dishwasher repair My less than 2 year old Whirlpool dishwasher just quit working one day. It filled up the water then nothing. After searching on Yelp, I called Mike, explained what's going on, and made an appointment. Mike showed up on time with a mask, and he was very friendly and professional. He diagnosed the problem was the electronic connector that goes to the pump. He also made sure the pump was still in good shape instead of just trying to sell me a new one (saved me $150). I am definitely keeping his number and would highly recommend him for any appliance repair. Thank you very much Mike!
Lucie Y.
Spring, TX
7/29/2020
Appliance repair service I wasn't sure anyone could possibly live up to all the five-star reviews I had read on yelp for Mike at HG Appliance Repair, but he absolutely did. He responded within five minutes of my message, asked enough questions to be sure I had already checked for common easy-to-fix issues before setting up an appointment to come by, and then arrived exactly in the time window he had given me. He fixed three (three!) appliances for a very reasonable price, showing me what he was doing as he went, then re-checked each appliance thoroughly to be sure it was fully functional and showed me how to clean and maintain each one better myself. He left the areas where he had been working cleaner than they were before he arrived. Really top notch.Lauri A.
San Francisco, CA
7/13/2020
Google reviews
Freezer repair service Mike was a true gem! Look no further if you need an appliance fixed. Nice person, goes the extra mile, is responsive, takes pride in his work and is extremely reasonable with prices. He feels more like a partner than a salesman and personally that’s what I’m looking for if something breaks. I called him with a freezer problem (wasn’t freezing) and instead of telling me he needed to come out and charge me a fee to assess, he told me to try a few things at home first. When that didn’t work I called him back the next day and he was able to come out same day. The job ended up being much more complicated but he gave me real options and was not afraid to tell me that if the last few things he tried didn’t work, it might be best to simply buy a new fridge. He put in the time to truly understand the problem (hours) and his fees were more than reasonable. He then told us to let him know if that wasn’t working and the next day he came back at no charge, tried one more thing and brought our fridge / freezer back to life! Thank you Mike, I will be recommending you to all friends & colleagues 🙂
Anne-Marie Firth
4/25/2021
Freezer repair Excellent work by Mike. Had freezer issues and he was very communicative with his process during repair explaining his reasoning and steps. Freezer is back to normal. Highly recommended!
Jon Wright
1/07/2019
LG refrigerator repair WOW!!! I called to get a repair scheduled for my LG refrigerator that suddenly stopped cooling this week. When I told the man on the phone the age of the unit I was instructed to call LG because there was a warranty extension for 5 years due to a law suit against LG. As luck would have it, I purchased the unit 5 years and 1 month ago; however, I was able to get them to honor it. According to the gentleman at HQ Appliance repair, it would have cost me anywhere from $500 to $1000 to get it repaired, but thanks to his advice it's going to cost me $0!!! I hope I don't have any other appliances go out any time soon, but if they do I can GUARANTEE I'll be calling HQ Appliance Repair. The fact that he would volunteer that information rather than taking my money speaks volumes about his integrity!
Kevin Johnson
8/19/2020
Washer and dryer repair service Mike is very knowledgeable. He is familiar with all brands of appliances. We have had him out to our home now a few times for different services and we were very pleased. He has recently done a deep clean/maintenance on our washer machine and repaired our dryer. We are extremely pleased with his service, and highly recommend using him for any repair or maintenance issues.
Andy Goebel - Realtor
4/27/2019
Appliance repair service Good guy,on time and got the job done.
JIM LAIRD
4/26/2022
Washer repair service Mike saved the day on two separate occasions with my washing machine. He is very knowledgeable and intelligent in diagnosing and fixing appliance issues. I highly recommend Mike to anyone who needs appliace repair and will recommend him to anyone inquiring. 👍
Kimberly Walker
2/09/2022
Dryer repair I called HQ Appliance Repair for repair work on my dryer. They came out the next day as promised. The repairman kept me informed every step of the way, and had my dryer up and running like new in no time. The price was fair and reasonable. I would recommend this company, and I will be using them again for other services.
dnprus
8/11/2019
Appliance repair service Mike knows how to fix appliances and is quick to come out and will try to save you money. He charges fair rates and has fantastic customer service!! I have used his services for years now and never been disappointed.
Terri Walker
9/03/2022
Bosch appliance repair Mike provided excellent service! Quick response, next day visit, fast diagnostic with repair, showing a great knowledge and professionalism at the end for a very fair price! He is saved me approximately $1,500.00 because I do not have to purchase a brand new washing machine but keep using my old one! Another great and positive moment Mike is many languages person so he can speaks in English, in Russian and etc., which is make communication process is more comfortable for some group of people:)!
I’m very happy and satisfied customer and
I would and will recommended HQ Appliance Repair and Mike to all my friends and colleagues!
I’m very happy and satisfied customer and
I would and will recommended HQ Appliance Repair and Mike to all my friends and colleagues!
Yelena Riebel
11/08/2018
Washer repair Read the reviews online. Called, explained my problem with washing machine. Came within 3 hours fixed the problem. Mike was very professional. I would recommend him
David McCloskey
10/23/2019
Nextdoor reviews
Mike Rustamov
Copper Grove
1/30/2023
Appliance Repair
Super reasonable and extreme efficient. +1 (832) 428-8789
Super reasonable and extreme efficient. +1 (832) 428-8789
Becky Baranouski
Hearthstone
12/27/2022
Dryer repair Houston Mike with HQ Appliances fixed my dryer for a very reasonable cost. (832) 428-8789
Jeanne MacKenzie
Copper Lakes
9/12/2022
Dishwasher Install
06/04/2020
Review of Dishwasher repair Houston TX
VERY happy with the service. Kept me updated on his status for arrival. Was clean and extremely professional. He even explained step by step what he was doing and why he was doing it! I will be using again!
Verified
Frigidaire freezer repair
03/13/2020
Review of Freezer & Refrigerator repair Houston TX
Wow! I called Mike today, he picked up the part, and fixed it today! A very knowledgeable and fair repairman! The price was very reasonable! I’m very impressed and will be calling him again!
Verified
Thank you, Mike! Dryer Repair service
12/10/2019
Review of Washing machine & Dryer repair
Hi Mike,
Thanks for fixing our dryer in such a friendly and professional way. You patience in letting me watch and teaching me how to use my dryer without abusing it was especially appreciated. We will keep your contact info close for all our future repair needs.
Thanks also for the new appliance buying tips!
Sincerely,
Annette Olsen
Verified
HQ Appliance Repair Review
12/10/2019
Review of Freezer & Refrigerator repair Houston TX
My refrigerator would no longer get cold. I requested a quote from HQ App. on Yelp and within a few minutes I recieved a response and made an appointment for the next day. Mike texted to let me know he was on the way and was on time for the appointment. Mike took a look at the refrigerator/ freezer and quickly determined the issue to be the defroster. Mike made sure I understood the issue and pointed out the issue in the freezer. He fixed the issue in a timely manner and fixed another issue at my house. He provided a one year warranty on the work and also texted the next day to make sure everything was ok. I would highly recommend Mike to anyone.
Verified
appliance repair copperfield
12/05/2018
Review of Appliance Repair Copperfield Houston TX
Mike did an excellent job repairing my refrigerator/freezer.
He kept me informed while addressing my concerns of the unit.
he offered advice on maintenance I was unaware of..
overall 5 star work.Very professional
Verified
Reliable and professional service .
08/28/2018
Review of Appliance Repair Services
Mike gave a quote and we set up the appointment within 2 days. He showed up on time and brought the parts needed. He fixed it all and prevented me from having to buy a new oven/microwave unit, which was recommended by another technician that previously looked at it. He did a great job. You can trust Mike with all your appliance repairs!
Verified
Responsive and professional!
05/15/2018
Review of Freezer & Refrigerator repair Houston TX
We are grateful for the quality service we received. Repair of GE fridge was complicated, however, Mike was extremely thoughtful, courteous & capable. We really lucked out. Everything is working like new and perfectly now. Thanks so much.
Verified
Great service!!!
04/26/2018
Review of Appliance Repair Service Reviews
Mike was very prompt! Showed up within an hour after my phone call! His service was outstanding! He fixed my pool pump, and my pool sparkling again!!!!! I will definitely call him again if i have any problems with my appliances or any electric equipment.
Thank you Mike!!
Verified
Best in town!
04/17/2018
Review of Appliance Repair Copperfield Houston TX
If you need an effective solution and save money,, call Mike. For the last two years I have tried quite a few technicians but Mike is the best,!
Verified
Came to my home in two hours
04/04/2018
Review of Appliance Repair near Houston TX
Mike was the best he knows his business and took great care of us I would recommend him to anyone..
Verified
Outstanding service!! Highly recommended, thanks Mike!
01/31/2018
Review of Appliance Repair Services
Fast and professional. A++++
Verified
5 Star service!!
01/28/2018
Review of Appliance Repair Cypress TX
Mike is the best! Affordable , fast service! He determins the problem right away. He fixed my appliances and i didn’t have to go buy a new ones. Recommend to everyone!!
Verified
Good service Fast.
01/09/2018
Review of Appliance Repair Sugar Land
I had standing water in the bottom of the dishwasher. Called Sunday afternoon around 4 PM. He showed up and fix the dishwasher was done by 6:30 pm. He brought all the tools necessary, diagnose the problem which was likely a simple blockage. Rates were reasonable considering how quickly the work was done. I paid $150 total. Compare that to Sears which wants to charge you $99 assessment fee just to look at it, and whatever charges on top of that. Would definitely use them again and recommend to a friend. FYI: I am a real reviewer, no fake reviews here.
Verified
Quick and easy fridge fix
01/09/2018
Review of Appliance Repair Spring
I was very pleased with the professional service. I will definitely use again.
Verified
I highly recommend Mike
01/04/2018
Review of Appliance Repair near Bellaire TX
Mike came out and gave me the best price and options. Very fast service and amassing job!!!
Verified
On time fair prices
12/21/2017
Review of Appliance Repair Katy TX
Mike came next day out. He fixed my stove and my washing machine. Fair price.
Verified
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