Appliance Repair Reviews and Testimonials
Facebook Reviews
We have had Mike repair our old GE Profile Refrigerator twice. Once when it stopped cooking and again when the ice maker stopped working. He had it back up and running in no time. Honest and extremely knowledgeable repairs.
Pat Freasier
12/12/2021
I called Mike when my Refrigerator started leaking water onto my wooden floor. This was an emergency as we were leaving town. Mike came right out and knew exactly how to fix it. Not only did he fix it, he also explained how I could fix it myself. What really impressed me was the fact that Mike used a specialized tool to simulate a defrost cycle and test his repair. Afterwards Mike also gave me some valuable tips on truck tires, engine diagnosis, and potential solutions for issues I was having with my Mustang Cobra. He is simply a very mechanically minded individual who can fix anything. He is the guy to call.Jim Whelan
1/05/2020
I read the reviews and called. Explained problem with my washing machine. Mike came within 3 hours. Was very professional and knowledgeable. I highly recommend him and his company.David McCloskey
10/23/2019
5 STAR RECOMMENDATION Highly recommend HQ Appliance Repair, especially Mike. Mike repaired my Rinnai tankless water heater with very quickly and at a reasonable cost. Other companies contacted trough Home Adviser recommended to change the unit, which would cost me much more or to replace the failed component at 6 times the cost of the component (quoted labor costs were very high). Mike made a thorough and fast diagnostic and very quick repair. Again, I highly recommend HQ Appliance Repair and Mike.
David Nakamura
9/18/2019
Mike got our ice maker working with no complications. Quick and efficient. Because we can’t live without ice! I will call HQ Appliance repair for any appliance issues I might have in the future.Sarah Paul Mills
8/08/2019
Came to my home in a very timely manor. Diagnosed the problem with my Dryer and repaired. Would highly recommend....James Smither
5/19/2019
5 stars service! Mike provided excellent service! Quick response, next day visit, fast diagnostic with repair, showing a great knowledge and professionalism at the end for a very fair price! He is saved me approximately $1,500.00 because I do not have to purchase a brand new washing machine but keep using my old one! Another great and positive moment Mike is many languages person so he can speaks in English, in Russian and etc., which is make communication process is more comfortable for some group of people:)!I’m very happy and satisfied customer and
I would and will recommended HQ Appliance Repair and Mike to all my friends and colleagues!
Yelena Riebel
11/08/2018
Mike is really good specialist he promptly reply to any issues even if you call him for any distance advise.Elshan Teymurov
11/06/2018
I would MOST DEFINITELY recommend HQ Appliance Repair. Not only had Magerram Rustamov stuck with me on Facebook to fix my dishwasher, he even gave me his number and we talked on the phone about my dishwasher. Totally exceeded my expectations!
Thank you very much Magerram!
AJ Valentin
10/27/2018
This service provider shows high proficiency and customer care. Very attractive and competitive fee keep them at first row among a number of similar services existing in Houston. I would advice every customer do not pass by if necessity appears.
Elshan Teymurov
9/11/2018
Yelp reviews
I was in need of a repair for my LG washer. When calling HQ Appliance Repair, Mike, the owner, was helpful on the phone to assist me on trouble shooting. Since I needed immediate help, I asked him to come check it out. He was prompt in his arrival and thorough in his assessment. Upon finding the problem, he was able to fix everything and made sure everything worked well to my satisfaction. He answered all my questions. I would highly recommend him to anyone.
Laura B.
Cypress, TX
1/31/2023
Mike repaired my built-in GE microwave. It went out the day before Thanksgiving and I couldn't go out to buy a new one that day so I looked for a repair man and found HQ Appliance Repair online. I liked that he had lots of good reviews. Mike came through for me and found the problem quickly and now my microwave is good as new! Thanks Mike.
Marta G.
Houston, TX
4/05/2022
Mike fixed the problems with my fridge's ice maker frozen water line. Scheduling was easy via SMS and I asked him to text me before he got here and 30mins before he arrived he let me know. He diagnosed the issue, cleaned it up and put my appliance back in business. He quoted me price for the work after quick diagnosis and once agreed upon he got to work and competed.
Sid B.
Houston, TX
3/27/2021
My dish washer stopped working and I called Mike based on his reviews. he arrived on time and quickly reconnected a loose wire and then went on to fix two more problems he leveled my dishwasher and re-routed a drain hose to the disposal. My dishwasher is 30 years old and everything works great. So if your appliance is old or new if it's fixable I believe Mike can fix it. So give him a call I don't think you will be disappointed!Joan M.
Spring, TX
3/12/2021
Mike was able to schedule for the next morning to repair our washer, and he answered our questions, showed up as expected, diagnosed, and repaired the unit promptly and at a fair price. We can highly recommend his service.
Walter T.
Houston, TX
2/22/2021
We were really impressed with Mike's professionalism and promptness. He took his time to do the work and explained what he recommended in a way that was easy to understand despite his audience not being very knowledgeable. His pricing was very fair, but what was most impressive is that when the wine cooler stopped working a couple of days later he spent more time diagnosing the problem until it was resolved. Keep in mind that he did not charge us again for spending over a hour again after he was initially paid several days earlier. He gave us many options going forward and even suggested different models in the event that we did not to repair it in the future. He even checked up on us a couple of days later again. This type of service was thoroughly appreciated by our entire household. We highly recommend him!
Hazel M.
Bellaire, TX
9/01/2020
Very knowledgeable repair professional. Will call again if needed.My gas dryer wasn't working. This fellow went the extra mile to fix it. I spent $400 on a plumber (different guy) to solve plumbing issues and also to install my gas dryer. Dryer wasn't heating. Plumber had to come back. Plumber couldn't fix it, said it was the machine. Called HQ Repair and he immediately determined it wasn't the machine. It was a clogged exhaust pipe: that is exactly what a plumber should've determined and fix! Even better, HQ Repair went the extra mile by doing the plumber's job! Went to home depot, came back with a snake line and unclogged the exhaust pipe. All the while, I could tell he wasn't happy working outside his duties, but he was determined to get the job done.
Dryer has been working perfectly for 2 weeks now. When a professional can fix what another trade was supposed to diagnose and solve, that's a keeper.
Pedro C.
The Woodlands, TX
8/16/2020
My less than 2 year old Whirlpool dishwasher just quit working one day. It filled up the water then nothing. After searching on Yelp, I called Mike, explained what's going on, and made an appointment. Mike showed up on time with a mask, and he was very friendly and professional. He diagnosed the problem was the electronic connector that goes to the pump. He also made sure the pump was still in good shape instead of just trying to sell me a new one (saved me $150). I am definitely keeping his number and would highly recommend him for any appliance repair. Thank you very much Mike!
Lucie Y.
Spring, TX
7/29/2020
I wasn't sure anyone could possibly live up to all the five-star reviews I had read on yelp for Mike at HG Appliance Repair, but he absolutely did. He responded within five minutes of my message, asked enough questions to be sure I had already checked for common easy-to-fix issues before setting up an appointment to come by, and then arrived exactly in the time window he had given me. He fixed three (three!) appliances for a very reasonable price, showing me what he was doing as he went, then re-checked each appliance thoroughly to be sure it was fully functional and showed me how to clean and maintain each one better myself. He left the areas where he had been working cleaner than they were before he arrived. Really top notch.Lauri A.
San Francisco, CA
7/13/2020
Mike is great! Quick response, Fair price, Excellent repair service. He also checked my fridge and my washing machine for free. After he gave a few very valuable tips on how to maintain them in the best way possible. This was my fifth repairman and I am certain that from now on I will only call Mike.
Roman N.
San Diego, CA
1/05/2020
Google reviews
It stated as a small issue that became an irritating headache! The drain line on our fridge clogged, resulting in water leaking on the kitchen floor. This problem also caused an ice build-up that froze the fridge's freezer drawer completely shut.
Mike arrived at our house several hours after we called him. He repaired the drain line and painstakingly defrosted the ice preventing the freezer drawer from opening. He explained each step that he took to rectify the problem and told me exactly what to do to keep the issue from reoccurring.
I found Mike's work to be professional and efficient and his repair cost to be reasonable. I will definitely employ Mike for any future appliance repairs.
Very satisfied customer😄!
Mike arrived at our house several hours after we called him. He repaired the drain line and painstakingly defrosted the ice preventing the freezer drawer from opening. He explained each step that he took to rectify the problem and told me exactly what to do to keep the issue from reoccurring.
I found Mike's work to be professional and efficient and his repair cost to be reasonable. I will definitely employ Mike for any future appliance repairs.
Very satisfied customer😄!
Sandee Stewart
3/03/2021
Called at 5:00. Was at my house at 5:15. Diagnosed problem with dishwasher. Had part and was able to fix right then. Works great.
Ava Naumann
2/25/2019
Mike is a great technician, plenty of all the right stuff: skill, knowledge, good temperament & excellent customer service to boot. I promise , you won't be disappointed. Also, he accepts most types of payment methods, with the exception of cryptocurrency, which I'm sure he will correct soon enough!!
XRP MAX
5/17/2019
Mike was on time, kept me informed on what he was doing to fix my microwave, and did a thorough review of possible causes even after fixing the immediate issue. I would highly recommend him for appliance repairs....
Grant Sovereign
4/17/2019
Mike saved the day on two separate occasions with my washing machine. He is very knowledgeable and intelligent in diagnosing and fixing appliance issues. I highly recommend Mike to anyone who needs appliace repair and will recommend him to anyone inquiring. 👍
Kimberly Walker
2/09/2022
Recently I reached out to Mike through text when my garbage disposal stopped working. He guided me through some troubleshooting and had it working again in no time. The first time I had Mike come to my home was to fix my refrigerator. I had already had others out to give me a bid and tell me what was wrong. Mike told me immediately what he thought it was and said he had the parts in his vehicle and could fix it now. I am not a super handy guy but Mike took the time to explain things in detail so that I was comfortable with what he was doing. He ended up doing the job immediately, that others would have to come back out for, AND did the job for $200.00 when I had already been quoted over $800.00. I appreciate Mike and trust him with my business.
JR
JR
Jesse R
12/30/2018
I called HQ Appliance Repair for repair work on my dryer. They came out the next day as promised. The repairman kept me informed every step of the way, and had my dryer up and running like new in no time. The price was fair and reasonable. I would recommend this company, and I will be using them again for other services.
dnprus
8/11/2019
Was VERY happy with the services (dishwasher install) provided! Everything about this experience was excellent. I will be using his services again!
Ryan
6/04/2020
I recently had an issue with the oven of my combination micro oven appliance not heating. Mike and El thoroughly performed diagnostics to determine the cause. It was determined it was the electronics. After discussing the price to repair I agreed to have it repaired. The part had to be ordered and I was told it would be repaired by the end of the week. The next day Mike called and said he could come to change out the electronics. He and El arrived and had the oven working within 30 minutes. Mike was professional yet personal. He stuck to all committed statements and performed the repair thoroughly and professionally. As a consumer it was easy to build a trust with both Mike and El. It is without question that I highly recommend their services if I have a future appliance in need of service or repair. Last, they leave behind a clean work area as if it were their own home!! Great work Mike and El!!
Roger Kruse
1/10/2019
Mike was great! Answered our call late at night, and gave us some steps to self diagnose. When it was clear he would need to come, he gave us an appointment time and arrived on time. Prices for parts were fair (I checked part costs online) and labor was reasonable as well. Highly recommend!
Nick Oyer
6/24/2021
Nextdoor reviews
Mike Rustamov
Copper Grove
1/30/2023
Appliance Repair
Super reasonable and extreme efficient. +1 (832) 428-8789
Super reasonable and extreme efficient. +1 (832) 428-8789
Becky Baranouski
Hearthstone
12/27/2022
Mike with HQ Appliances fixed my dryer for a very reasonable cost. (832) 428-8789
Jeanne MacKenzie
Copper Lakes
9/12/2022
Thank you, Mike! Dryer Repair service
12/10/2019
Hi Mike,
Thanks for fixing our dryer in such a friendly and professional way. You patience in letting me watch and teaching me how to use my dryer without abusing it was especially appreciated. We will keep your contact info close for all our future repair needs.
Thanks also for the new appliance buying tips!
Sincerely,
Annette Olsen
HQ Appliance Repair Review
12/10/2019
My refrigerator would no longer get cold. I requested a quote from HQ App. on Yelp and within a few minutes I recieved a response and made an appointment for the next day. Mike texted to let me know he was on the way and was on time for the appointment. Mike took a look at the refrigerator/ freezer and quickly determined the issue to be the defroster. Mike made sure I understood the issue and pointed out the issue in the freezer. He fixed the issue in a timely manner and fixed another issue at my house. He provided a one year warranty on the work and also texted the next day to make sure everything was ok. I would highly recommend Mike to anyone.
appliance repair copperfield
12/05/2018
Mike did an excellent job repairing my refrigerator/freezer.
He kept me informed while addressing my concerns of the unit.
he offered advice on maintenance I was unaware of..
overall 5 star work.Very professional
Reliable and professional service .
08/28/2018
Mike gave a quote and we set up the appointment within 2 days. He showed up on time and brought the parts needed. He fixed it all and prevented me from having to buy a new oven/microwave unit, which was recommended by another technician that previously looked at it. He did a great job. You can trust Mike with all your appliance repairs!
Responsive and professional!
05/15/2018
We are grateful for the quality service we received. Repair of GE fridge was complicated, however, Mike was extremely thoughtful, courteous & capable. We really lucked out. Everything is working like new and perfectly now. Thanks so much.
Great service!!!
04/26/2018
Mike was very prompt! Showed up within an hour after my phone call! His service was outstanding! He fixed my pool pump, and my pool sparkling again!!!!! I will definitely call him again if i have any problems with my appliances or any electric equipment.
Thank you Mike!!
Best in town!
04/17/2018
If you need an effective solution and save money,, call Mike. For the last two years I have tried quite a few technicians but Mike is the best,!
Came to my home in two hours
04/04/2018
Mike was the best he knows his business and took great care of us I would recommend him to anyone..
Outstanding service!! Highly recommended, thanks Mike!
01/31/2018
Fast and professional. A++++
5 Star service!!
01/28/2018
Mike is the best! Affordable , fast service! He determins the problem right away. He fixed my appliances and i didn’t have to go buy a new ones. Recommend to everyone!!
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