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Appliance Repair Service Reviews

Appliance Repair Reviews and Testimonials

Facebook Reviews

GE refrigerator repair We have had Mike repair our old GE Profile Refrigerator twice. Once when it stopped cooking and again when the ice maker stopped working. He had it back up and running in no time. Honest and extremely knowledgeable repairs.
Pat Freasier
12/12/2021
 Refrigerator repair service I called Mike when my Refrigerator started leaking water onto my wooden floor. This was an emergency as we were leaving town. Mike came right out and knew exactly how to fix it. Not only did he fix it, he also explained how I could fix it myself. What really impressed me was the fact that Mike used a specialized tool to simulate a defrost cycle and test his repair. Afterwards Mike also gave me some valuable tips on truck tires, engine diagnosis, and potential solutions for issues I was having with my Mustang Cobra. He is simply a very mechanically minded individual who can fix anything. He is the guy to call.
Jim Whelan
1/05/2020
 Washer repair I read the reviews and called. Explained problem with my washing machine. Mike came within 3 hours. Was very professional and knowledgeable. I highly recommend him and his company.
David McCloskey
10/23/2019
 Rinnai tankless water heater repair 5 STAR RECOMMENDATION
Highly recommend HQ Appliance Repair, especially Mike. Mike repaired my Rinnai tankless water heater with very quickly and at a reasonable cost. Other companies contacted trough Home Adviser recommended to change the unit, which would cost me much more or to replace the failed component at 6 times the cost of the component (quoted labor costs were very high). Mike made a thorough and fast diagnostic and very quick repair. Again, I highly recommend HQ Appliance Repair and Mike.
David Nakamura
9/18/2019
 Samsung ice maker repair Mike got our ice maker working with no complications. Quick and efficient. Because we can’t live without ice! I will call HQ Appliance repair for any appliance issues I might have in the future.
Sarah Paul Mills
8/08/2019
 Dryer repair service Came to my home in a very timely manor. Diagnosed the problem with my Dryer and repaired. Would highly recommend....
James Smither
5/19/2019
 Bosch appliance repair 5 stars service! Mike provided excellent service! Quick response, next day visit, fast diagnostic with repair, showing a great knowledge and professionalism at the end for a very fair price! He is saved me approximately $1,500.00 because I do not have to purchase a brand new washing machine but keep using my old one! Another great and positive moment Mike is many languages person so he can speaks in English, in Russian and etc., which is make communication process is more comfortable for some group of people:)!
I’m very happy and satisfied customer and
I would and will recommended HQ Appliance Repair and Mike to all my friends and colleagues!
Yelena Riebel
11/08/2018
 Appliance repair service Mike is really good specialist he promptly reply to any issues even if you call him for any distance advise.
Elshan Teymurov
11/06/2018
 Appliance repair service I would MOST DEFINITELY recommend HQ Appliance Repair. Not only had Magerram Rustamov/Mike stuck with me on Facebook to fix my dishwasher, he even gave me his number and we talked on the phone about my dishwasher.

Totally exceeded my expectations!

Thank you very much Magerram/Mike!
AJ Valentin
10/27/2018
Appliance repair service This service provider shows high proficiency and customer care. Very attractive and competitive fee keep them at first row among a number of similar services existing in Houston. I would advice every customer do not pass by if necessity appears.
Elshan Teymurov
9/11/2018

Yelp reviews

I called Mike because he was recommended by Samsung. He came out same day even though he said the day after. He listened to what was happening and went right to troubleshooting the unit. Shortly after he had found the problem, gave me a very descriptive diagnosis and let me know what the cost would be. I thought the price was very reasonable. He repaired the appliance and then thoroughly tested it out. I will absolutely use Mike in the future for any appliance repairs.
William G.
Houston, TX
7/27/2023
HQ Appliance Repair was very quick to respond to my request for service. The appointment was scheduled for the next day. Mag arrived exactly when he said he would and quickly diagnosed the problem(s) with my dishwasher. He offered detailed, expert advice on repair vs. replacement options which I greatly appreciated. Communication was excellent and very professional. I strongly recommend Mag and HQ Appliance Repair and will use again when the need arises.
Bill E.
Houston, TX
6/22/2023
Stove repair The stove stopped completely working in the morning! And by lunch Mike had it working, before any company could or would. Honestly, I am a person that focuses on the reviews and he did not disappoint. He is very fair on his prices,
Alicia H.
Houston, TX
4/28/2023
LG washer repair I was in need of a repair for my LG washer. When calling HQ Appliance Repair, Mike, the owner, was helpful on the phone to assist me on trouble shooting. Since I needed immediate help, I asked him to come check it out. He was prompt in his arrival and thorough in his assessment. Upon finding the problem, he was able to fix everything and made sure everything worked well to my satisfaction. He answered all my questions. I would highly recommend him to anyone.
Laura B.
Cypress, TX
1/31/2023
Mike repaired my built-in GE microwave. It went out the day before Thanksgiving and I couldn't go out to buy a new one that day so I looked for a repair man and found HQ Appliance Repair online. I liked that he had lots of good reviews. Mike came through for me and found the problem quickly and now my microwave is good as new! Thanks Mike.
Marta G.
4/06/2022
Microwave repair Mike repaired my built-in GE microwave. It went out the day before Thanksgiving and I couldn't go out to buy a new one that day so I looked for a repair man and found HQ Appliance Repair online. I liked that he had lots of good reviews. Mike came through for me and found the problem quickly and now my microwave is good as new! Thanks Mike.
Marta G.
Houston, TX
4/05/2022
Appliance repair service Mike fixed the problems with my fridge's ice maker frozen water line. Scheduling was easy via SMS and I asked him to text me before he got here and 30mins before he arrived he let me know. He diagnosed the issue, cleaned it up and put my appliance back in business. He quoted me price for the work after quick diagnosis and once agreed upon he got to work and competed.
Sid B.
Houston, TX
3/27/2021
Dishwasher repair My dish washer stopped working and I called Mike based on his reviews. he arrived on time and quickly reconnected a loose wire and then went on to fix two more problems he leveled my dishwasher and re-routed a drain hose to the disposal. My dishwasher is 30 years old and everything works great. So if your appliance is old or new if it's fixable I believe Mike can fix it. So give him a call I don't think you will be disappointed!
Joan M.
Spring, TX
3/12/2021
Washer repair Mike was able to schedule for the next morning to repair our washer, and he answered our questions, showed up as expected, diagnosed, and repaired the unit promptly and at a fair price. We can highly recommend his service.
Walter T.
Houston, TX
2/22/2021
Winecooler repair We were really impressed with Mike's professionalism and promptness. He took his time to do the work and explained what he recommended in a way that was easy to understand despite his audience not being very knowledgeable. His pricing was very fair, but what was most impressive is that when the wine cooler stopped working a couple of days later he spent more time diagnosing the problem until it was resolved. Keep in mind that he did not charge us again for spending over a hour again after he was initially paid several days earlier. He gave us many options going forward and even suggested different models in the event that we did not to repair it in the future. He even checked up on us a couple of days later again. This type of service was thoroughly appreciated by our entire household. We highly recommend him!
Hazel M.
Bellaire, TX
9/01/2020

Google reviews

Dryer repair I called HQ Appliance Repair for repair work on my dryer. They came out the next day as promised. The repairman kept me informed every step of the way, and had my dryer up and running like new in no time. The price was fair and reasonable. I would recommend this company, and I will be using them again for other services.
dnprus
8/11/2019
Mike is very accurate in his diagnosis and necessary fixes. He has fixed a freezer that went totally out and our fridge ice maker. Very fast, and best customer service.
Luis Vaca
10/22/2020
Refrigerator repair service Mike was terrific! He arrived on time, and the work he had to do was exactly what he thought it was when we first spoke on the phone. He also explained what happened while he was doing the work and even showed us how to reboot the refrigerator and work the computer system on it. Genuine guy, genuine service.
Chris V
8/24/2021
Dishwasher repair Mike is knowledgeable and kind. He was able to quickly and correctly diagnose the problem and help me get the dishwasher running again.
Robert Parker
9/17/2022
Fridge repair Refrigerator broke, I called early in the morning and someone was at my house within a couple hours, diagnosed the issue, discussed options, and was fixed within 30 min! I appreciated the prompt service. Will use again if/when needed.
Andrea Ardoin
11/18/2018
GE refrigerator repair Had an issue with my refrigerator. Called HQ Appliance Repair and set an appointment. Mike came on time, diagnosed the issue and named a reasonable price to get it fixed. I’ve been kept updated at every step. Now it’s working as new and the working area was left spotless, no boxes, parts or wrappers were left. Mike has also gave me some advices to make sure my fridge won’t need any additional attention in the future. Overall had a great experience with HQ and would definitely recommend them to anyone who needs a knowledgeable professional to get their appliance fixed.
Kamran Kiarimov
9/19/2019
Rinnai tankless water heater 5 STAR RECOMMENDATION
Highly recommend HQ Appliance Repair, especially Mike. Mike repaired my Rinnai tankless water heater with very quickly and at a reasonable cost. Other companies contacted trough Home Adviser recommended to change the unit, which would cost me much more or to replace the failed component at 6 times the cost of the component (quoted labor costs were very high). Mike made a thorough and fast diagnostic and very quick repair. Again, I highly recommend HQ Appliance Repair and Mike.
David Nakamura
9/19/2019
Dishwasher installation service Was VERY happy with the services (dishwasher install) provided! Everything about this experience was excellent. I will be using his services again!
Ryan
6/04/2020
Appliance repair Mike was great! Answered our call late at night, and gave us some steps to self diagnose. When it was clear he would need to come, he gave us an appointment time and arrived on time. Prices for parts were fair (I checked part costs online) and labor was reasonable as well. Highly recommend!
Nick Oyer
6/24/2021
Thermador refrigerator repair Very happy to find Mike/ HQ Appliance Repair. Mike is very Knowledgeable and trustworthy. Our built-in Thermedor refrig failed to keep cold. While the other “5 star” repair company couldn’t figure out the issue , Mike skillfully nailed down the problem after thorough diagnostic test. Hope to receive the part soon and will post the follow up repair review.
B B
7/17/2021

Nextdoor reviews

Mike Rustamov
Copper Grove
1/30/2023
Appliance Repair
Super reasonable and extreme efficient. +1 (832) 428-8789
Becky Baranouski
Hearthstone
12/27/2022
Dryer repair Houston Mike with HQ Appliances fixed my dryer for a very reasonable cost. (832) 428-8789
Jeanne MacKenzie
Copper Lakes
9/12/2022
Mike with HQ Appliances fixed my dryer for a very reasonable cost. (832) 428-8789
J. M.
Houston, TX
12/25/2008

MIKE is a dying breed!

Rated 5.0 out of 5
01/07/2024

I called Mike because my LG Refrigerator is not functioning properly. He told me OVER THE PHONE exactly what the issue was and directed me to call LG because they would repair it for a lower price since it had a warranty. MOUTH DROP. He could have made over $1400 on me but he is a true service man with GREAT service! He directed me elsewhere at a cost to himself. You cannot get more HONEST than that!

I am not using him this time, but going forward this number will be saved in my phone. I am also a Realtor in the area and I will be directing all my clients to MIKE! THank you Mike! Just when I thought the world was a total loss!

Billie Garza

Dishwasher Install

Rated 5.0 out of 5
06/04/2020

VERY happy with the service. Kept me updated on his status for arrival. Was clean and extremely professional. He even explained step by step what he was doing and why he was doing it! I will be using again!

Ryan Burchfield
Verified

Frigidaire freezer repair

Rated 5.0 out of 5
03/13/2020

Wow! I called Mike today, he picked up the part, and fixed it today! A very knowledgeable and fair repairman! The price was very reasonable! I’m very impressed and will be calling him again!

TW
Verified

Thank you, Mike! Dryer Repair service

Rated 5.0 out of 5
12/10/2019

Hi Mike,

Thanks for fixing our dryer in such a friendly and professional way. You patience in letting me watch and teaching me how to use my dryer without abusing it was especially appreciated. We will keep your contact info close for all our future repair needs.

Thanks also for the new appliance buying tips!

Sincerely,

Annette Olsen

Annette Olsen
Verified

HQ Appliance Repair Review

Rated 5.0 out of 5
12/10/2019

My refrigerator would no longer get cold. I requested a quote from HQ App. on Yelp and within a few minutes I recieved a response and made an appointment for the next day. Mike texted to let me know he was on the way and was on time for the appointment. Mike took a look at the refrigerator/ freezer and quickly determined the issue to be the defroster. Mike made sure I understood the issue and pointed out the issue in the freezer. He fixed the issue in a timely manner and fixed another issue at my house. He provided a one year warranty on the work and also texted the next day to make sure everything was ok. I would highly recommend Mike to anyone.

Djames
Verified

appliance repair copperfield

Rated 5.0 out of 5
12/05/2018

Mike did an excellent job repairing my refrigerator/freezer.

He kept me informed while addressing my concerns of the unit.

he offered advice on maintenance I was unaware of..

overall 5 star work.Very professional

R Sweeeny
Verified

Reliable and professional service .

Rated 5.0 out of 5
08/28/2018

Mike gave a quote and we set up the appointment within 2 days. He showed up on time and brought the parts needed. He fixed it all and prevented me from having to buy a new oven/microwave unit, which was recommended by another technician that previously looked at it. He did a great job. You can trust Mike with all your appliance repairs!

Lars
Verified

Responsive and professional!

Rated 5.0 out of 5
05/15/2018

We are grateful for the quality service we received. Repair of GE fridge was complicated, however, Mike was extremely thoughtful, courteous & capable. We really lucked out. Everything is working like new and perfectly now. Thanks so much.

RJ
Verified

Great service!!!

Rated 5.0 out of 5
04/26/2018

Mike was very prompt! Showed up within an hour after my phone call! His service was outstanding! He fixed my pool pump, and my pool sparkling again!!!!! I will definitely call him again if i have any problems with my appliances or any electric equipment.

Thank you Mike!!

Nikki Nakamura
Verified

Best in town!

Rated 5.0 out of 5
04/17/2018

If you need an effective solution and save money,, call Mike. For the last two years I have tried quite a few technicians but Mike is the best,!

Ronald
Verified

Came to my home in two hours

Rated 5.0 out of 5
04/04/2018

Mike was the best he knows his business and took great care of us I would recommend him to anyone..

Glenn
Verified

Outstanding service!! Highly recommended, thanks Mike!

Rated 5.0 out of 5
01/31/2018

Fast and professional. A++++

Michael Grammar
Verified

5 Star service!!

Rated 5.0 out of 5
01/28/2018

Mike is the best! Affordable , fast service! He determins the problem right away. He fixed my appliances and i didn’t have to go buy a new ones. Recommend to everyone!!

Elman
Verified

Good service Fast.

Rated 5.0 out of 5
01/09/2018

I had standing water in the bottom of the dishwasher. Called Sunday afternoon around 4 PM. He showed up and fix the dishwasher was done by 6:30 pm. He brought all the tools necessary, diagnose the problem which was likely a simple blockage. Rates were reasonable considering how quickly the work was done. I paid $150 total. Compare that to Sears which wants to charge you $99 assessment fee just to look at it, and whatever charges on top of that. Would definitely use them again and recommend to a friend. FYI: I am a real reviewer, no fake reviews here.

Wes
Verified

Quick and easy fridge fix

Rated 5.0 out of 5
01/09/2018

I was very pleased with the professional service. I will definitely use again.

Jean
Verified

I highly recommend Mike

Rated 5.0 out of 5
01/04/2018

Mike came out and gave me the best price and options. Very fast service and amassing job!!!

Kam
Verified

On time fair prices

Rated 5.0 out of 5
12/21/2017

Mike came next day out. He fixed my stove and my washing machine. Fair price.

Sorin
Verified
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