HQ Appliance Repair
Reviewed from Google

4.9 out of 5 stars

Becky Baranouski
Becky Baranouski

5 out of 5 stars

posted 2 months ago

There is not enough that I can say about HQ Appliance Repair and Mike. He saved me hundreds of dollars in unnecessary parts purchases that any other repair person would have charged me. Mike took his time and methodically found the issue, a simple realignment of a part. A small service charge, no parts to purchase and he came back a week later to be sure all was still working properly. I would hire HQ again in a heartbeat. Don't waste your time with any other repair company. Call Mike.

Cole Aaron
Cole Aaron

5 out of 5 stars

posted 1 month ago

As a small business owner myself, customer service is number 1. You will find no better service than HQ Appliance Repair. Called on a Saturday evening expecting to get a voice mail. Mike picked up, told him my dishwasher was not draining. I had already googled and YouTubed trying all the recommendations with no luck. Told me to clean out the air trap, sure enough had a couple of objects blocking the flow. Works like a champ. He didn’t charge me for this advice but he now has a new customer moving forward.

Nick Oyer
Nick Oyer

5 out of 5 stars

posted 6 months ago

Mike was great! Answered our call late at night, and gave us some steps to self diagnose. When it was clear he would need to come, he gave us an appointment time and arrived on time. Prices for parts were fair (I checked part costs online) and labor was reasonable as well. Highly recommend!

Facebook Reviews

  • 5 star review  He's troubleshooting me at 11pm That's worth 5 stars!!!!

    thumb Amy Barton
    2/14/2017

    5 star review  Mike was excellent,he changed out the plug on my dryer. He was very professional, I would recommend him to all of my family and friends.

    thumb Marnie Jernigan
    2/08/2017

    5 star review  Mike did a great job explaining what was needed for my dryer repair. He was prompt, courteous and affordable. Even rehung a chandelier lamp in my kitchen at no extra cost! I'll definitely use him again for any future repairs!

    thumb Michele Daly Arriaga
    7/09/2016
  • 5 star review  Mike is awesome, very professional. Very hardworking. Very honest. Arrived on time, Got to the problem with refrigerator right away.Fixed Other problems that was not part of deal. I would definitely use him again.

    thumb Roger Singh
    1/19/2017

    positive review  I would MOST DEFINITELY recommend HQ Appliance Repair. Not only had Magerram Rustamov stuck with me on Facebook to fix my dishwasher, he even gave me his number and we talked on the phone about my dishwasher. Totally exceeded my expectations! Thank you very much Magerram!

    thumb AJ Valentin
    10/27/2018

    5 star review  Mike did a great job with our built in microwave/oven. Highly recommend.

    thumb Marisol Valentin
    4/05/2018
  • positive review  Mike got our ice maker working with no complications. Quick and efficient. Because we can’t live without ice! I will call HQ Appliance repair for any appliance issues I might have in the future.

    thumb Sarah Paul Mills
    8/08/2019

    positive review  I called Mike when my Refrigerator started leaking water onto my wooden floor. This was an emergency as we were leaving town. Mike came right out and knew exactly how to fix it. Not only did he fix it, he also explained how I could fix it myself. What really impressed me was the fact that Mike used a specialized tool to simulate a defrost cycle and test his repair. Afterwards Mike also gave me some valuable tips on truck tires, engine diagnosis, and potential solutions for issues I was having with my Mustang Cobra. He is simply a very mechanically minded individual who can fix anything. He is the guy to call.

    thumb Jim Whelan
    1/05/2020

    5 star review  Mike is very helpful, knowledgeable, friendly, and prompt. He has helped me with home repairs twice now. Will call again when I need his help.

    thumb Kurt Brown
    5/06/2017
  • 5 star review  

    thumb Tanya Skotnov
    3/07/2017

    5 star review  Mike is the real deal! He diagnosed and found the problem with my dryer when another tech told me I needed to buy a new one. Affordable and knowledgeable, I highly recommend.

    thumb Derrick 'iBrand' Banes
    4/07/2017

    5 star review  Mike arrived to diagnose my Kenmore refrigerator. I was not cooling at all, even though I could hear it was running. He was able to verify that the compressor was working properly, but that it needed refrigerant. He recharged the system with refrigerant, reassembled everything, and the frig is cooling great now! Mike even called back a couple days later to make sure the frig was still cooling and that I was happy with the repair. Thanks Mike!

    thumb Chris Heebs
    10/13/2016
  • 5 star review  Mike arrived promptly, and fixed our washer quickly. He told me everything that was wrong, and everything he did to fix it. Very professional, excellent service, reasonable price. I will be recommending him to others, and will call for any repair needs in the future!

    thumb Morgan King
    3/24/2017

    positive review  5 STAR RECOMMENDATION Highly recommend HQ Appliance Repair, especially Mike. Mike repaired my Rinnai tankless water heater with very quickly and at a reasonable cost. Other companies contacted trough Home Adviser recommended to change the unit, which would cost me much more or to replace the failed component at 6 times the cost of the component (quoted labor costs were very high). Mike made a thorough and fast diagnostic and very quick repair. Again, I highly recommend HQ Appliance Repair and Mike.

    thumb David Nakamura
    9/18/2019

    5 star review  Mike fixed my washer leak promptly after explaining the issue and providing different options. His fees are reasonable and his schedule is open. I would definitely use his services again in the future.

    thumb Razvan Oltean
    9/28/2016
  • 5 star review  

    thumb Kristyn Miranda
    1/02/2017

    5 star review  Very satisfied with the service. He will be my no1 appliances repair from now on. Would definitely recommend.

    thumb Alexandru Burciu
    7/27/2017

    5 star review  Mike came out to my home the next day after I contacted him about a washer leaking water.. he is very knowledgeable and professional he corrected the problem quickly .. thanks Mike .. I would recommend his company for any problems with appliances !!

    thumb Remunda Smith
    9/28/2017
  • positive review  5 stars service! Mike provided excellent service! Quick response, next day visit, fast diagnostic with repair, showing a great knowledge and professionalism at the end for a very fair price! He is saved me approximately $1,500.00 because I do not have to purchase a brand new washing machine but keep using my old one! Another great and positive moment Mike is many languages person so he can speaks in English, in Russian and etc., which is make communication process is more comfortable for some group of people:)! I’m very happy and satisfied customer and I would and will recommended HQ Appliance Repair and Mike to all my friends and colleagues!

    thumb Yelena Riebel
    11/08/2018

    5 star review  

    thumb Gina Guest Vosko
    7/26/2016

    5 star review  Great Service. Fast and Reliable. It Was the same day service. It is hard to find a reliable handyman

    thumb Rimma Der
    9/06/2016
  • 5 star review  Very prompt and professional service!He came to repair my dishwasher on the same day and did it for very affordable price.

    thumb Nuraddin Abdullayev
    7/07/2018

    5 star review  Great and professional service!

    thumb Greg Perov
    7/11/2018

    5 star review  Fixed my Ac on Sunday, which was very helpful since not that many were willing to do it on Sunday. Thx

    thumb Elan Laskov
    7/28/2016
  • 5 star review  Mike came out and fixed my refrigerator the same day I first contacted him. He followed up with me the next day to be sure that everything was still working properly. I am a very satisfied customer and recommend Mike to friends & family.

    thumb Raquel Foreman Alvares
    6/07/2017

    5 star review  

    thumb Cliff Hatchett
    3/04/2017

    5 star review  Mike had fixed my ice maker. I called Mike after my ice maker froze again within the 30 day warranty period and Mike came within a couple of hours and fixed the problem without charging any labor cost. This aftersale service further shows the integrity and commitment to stand behind his workmanship.

    thumb Mustafa Abbas
    4/11/2017
  • 5 star review  Very prompt and professional sevices! Also, effectively diagnoses and repairs issues with an honest and fair quote. Would absolutely reccommend him to friends and family!

    thumb Elizabeth Parker
    9/13/2016

    5 star review  Mike was that McGyver for appliances. He is the best at it. Thank you for always come to rescue me and my tenant!!

    thumb Nining Layla
    8/26/2017

    5 star review  I had called in Mike to take a look at my Maytag gas range which had been clicking all the time. He came at a very short notice and fixed defective ignition switch harness. My gas range works fine now, I found Mike to be professional, honest, and intelligent.

    thumb Shail Bansal
    9/08/2016

Yelp Reviews

Appliance repair Houston, TX